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Support Speciality Coordinator

4 weeks ago

Worthing, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

If you have highly effective secretarial and organisational skills there is an opportunity to join the Neurology Admin Team as a Support Secretary supporting the Specialty Coordinators and the rest of the Team.

We are looking for an individual who has the ability to communicate effectively with colleagues, patients and the medical staff.

Previous secretarial/administration experience and excellent typing skills are essential. Knowledge of medical terminology is desirable but not essential.

If you think you have the qualities to fill this post then we would like to hear from you.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Typing of various clinical letters as appropriate within the specialty and other correspondence from audio dictation using Bighand/Word/Office Automation and Evolve.

Scanning documentation to Evolve.

Responding to patient queries and booking patient appointments.

Distribute incoming post on a regular basis.

Prioritising work according to changing demands.

To ensure that case notes are tidy with all correspondence filed appropriately and carried out on a regular basis (both paper and electronic format)

To use and obtain information from the Patient Administration Systems (PAS)

To maintain good communication with the Consultants, Nursing, Management, supporting staff and all other staff, as well as patients, outside professions and members of the public.

Liaising with telephone enquiries from relatives, GP’s and other departments within and outside of the Trust.

To liaise with all admin staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member for annual leave and sickness, as required and as directed by line manager.

To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing.

Submitting clinic change requests to cancel/add/change clinics (in Specialty Coordinators absence)

Submit requests for room / nursing for additional clinics (in Specialty Coordinators absence)

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