Student Administrator

2 weeks ago

London, United Kingdom Young Music Makers London Ltd Full time

We’re seeking an organised and customer-focussed music lover to help the smooth-running of our vibrant Saturday music centre.

At the heart of music-making in North London for over 50 years, Young Music Makers is a non-profit music centre for the whole family.

As our Student Administrator, you’ll be responsible for supporting the School Director and Musical Director to maintain excellent relationships with our 350+ students and their families. You’ll combine great interpersonal skills with efficient administrative execution plus social media and marketing support.

Details:
**Location**:Young Music Makers, La Sainte Union School, Highgate Road, NW5 (term time Saturdays, plus flexible working)

**Hours**:Part time, 12 hours a week for 36 weeks a year (based around the YMM school terms)

**Contract**:Permanent

**Salary**:£25,000 pro-rata (Full Time Equivalent based on a 40 hour working week/52 weeks per year). The salary is paid in 12 monthly instalments in arrears and amounts to approx £500 per month (gross).

**Holidays**: Paid statutory holiday entitlement, to be taken outside of term time

**Job Description: Student Administrator**

February 2023

**Purpose of the post**

To help create a warm, ambitious and joyful experience for new and existing students at Young Music Makers (YMM) through high-quality customer service, administrative management and support.

**Main Duties**
- Support the smooth running of Young Music Makers, maintaining excellent relationships with existing and new students, their parents and carers, YMM staff and trustees.
- Be present in person at La Sainte Union (LSU) School, Highgate Road,
NW5 1RP (or any other place where YMM is located) to manage the front of house/reception desk every Saturday between the hours of
9am-1pm in term time, except in the case of their own ill health.
Additional administrative work to be carried out remotely.
- Maintain (and create if necessary) accurate systems to support the smooth running of YMM, to include:

- student enquiries, bookings, lesson swaps and tutor registers
- staff training and certification
- instrument inventory, loan, maintenance and repair, ensuring all YMM instruments are correctly labelled, in good working order and accounted for
- office supplies
- Support the School Director in delivering the marketing and social media strategy, including regular social media posts and website updates as agreed.
- Assist with general administrative tasks, including invoice processing and payments.
- Support the set-up team of young workers, when required, to ensure instruments are delivered, set-up/down and stored appropriately for each lesson/group (as advised by the School Director and Musical
Director).
- Liaise with the Reception Assistant to provide support to tutors on a
Saturday, including photocopying and general troubleshooting.

Other
- Be committed to, and embody, YMM’s core values and policies, including developing and nurturing a sense of community.
- Undertake training appropriate to the role.

Reports to: School Director

**Person Specification: Student Administrator**

**Must have**
- Excellent organisational and time management skills.
- Strong interpersonal and customer service skills.
- An understanding of social media.
- Comfortable with IT and happy to learn new software packages.

**Desirable**
- An understanding of music education.
- Experience of working with children and young people.
- Experience of using Google Workspace, Xero, project management tools and mail apps such as Mailchimp.

**Job Types**: Part-time, Permanent
Part-time hours: 12 per week

**Salary**: £25,000.00 per year

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Flexitime
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in London

Application deadline: 20/03/2023
Reference ID: Student Administrator (Part Time/Term Time)

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