Student/course Administrator

2 weeks ago


London, United Kingdom City, University of London Full time

SCHOOL / SERVICE

**Bayes Business School**
- DEPARTMENT

**Academic Operations**
- LOCATION

**Drysdale Building**
- CONTRACT TYPE

**Permanent**
- JOB CATEGORY

**SALC / Clerical / Technical / Support**
- HOURS

**Full-time**
- SALARY MIN

**£27,131**
- SALARY MAX

**£30,502**
- PUBLICATION DATE

**11-Jan-2023**
- CLOSING DATE

**01-Feb-2023**

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realizing its vision of being a leading global university.

**Background**:
The Business School (formerly Cass) is among the global elite with an established 50-year reputation for excellence in business research and education. Cass holds the 'triple-crown' accreditation from the Association to Advance Collegiate Schools of Business (AACSB), the Association of MBAs (AMBA) and the European Quality Improvement System (EQUIS). The School and its programmes are consistently ranked among the best in the world.

We are recruiting a Student/Course Administrator on the Undergraduate Programme at the Business School. The post is a customer-focussed role, supporting a portfolio of courses, and will vary depending on the requirements and priorities of the team.

Reporting to the Course Operations Manager and/or Senior Course Officers, the post holder would be the first point of contact for student enquiries, advising on a wide range of general and course related matters. The post holder would also offer a reception service for prospective student or staff enquiries, directing them to the relevant department. The post holder would work closely with the Course Office team providing administrative support.

**Responsibilities**:
Reporting to the Course Operations Manager and/or Senior Course Officers, the post holder would be the first point of contact for student enquiries, advising on a wide range of general and course related matters. The post holder would also offer a reception service for prospective student or staff enquiries, directing them to the relevant department. The post holder would work closely with the Course Office team providing administrative support.

**Person Specification**:
We are particularly interested in applicants with experience in the Higher Education sector.

**Additional Information**:
City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

**Closing date: 1st February 2023 at 11:59**

Interview: 16th February 2023

Subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way. This involves a combination of working on campus and at home each week.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

The University of business, practice and the professions



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