Admissions and Student Administrator 0431

3 weeks ago


London, United Kingdom The Music Market Arts and Media Ltd Full time

Our client, a specialist music production school, is seeking an**Admissions and Student Administrator** to organise the recruitment of students.
**Key responsibilities will include**:

- Ensuring all enquirers, students, staff, and visitors receive high-quality and tactful customer services.
- Maintaining a welcoming and supporting environment for all.
- Assisting the Campus Manager with tours of the school.
- Communicating key elements of courses to enquirers.
- Proactively understanding the students needs and concerns.
- Responding to enquiries from prospective students and following up accordingly via the appropriate means.
- Supporting with events such as Open Days and Graduation.
- Handling visa administration, monitoring, and reporting.
- Ensuring all student records are accurately maintained.
- Providing reporting as required.
- Ensuring the website is updated with accurate recruitment information.
- Supporting with the implementation of school policies and procedures.

**Requirements**:

- Previous experience within a (student) customer relations role in a similar position.
- Experience with face-to-face customer services.
- Strong contact handling and active listening skills.
- Experience communicating with people at all levels of an organisation.
- Previous experience working in a busy administrative position.
- Good administrative skills and attention to detail.
- Capable of managing time, priorities, and deadlines effectively.
- Excellent communication and presentation skills.
- Good IT competency.
- Possess problem solving skills.
- Experience working with a CRM and complex databases.
- Experience organising high quality events is desirable.
- Willingness to learn/familiarity with Adobe Creative Cloud.
- Experience working with international students is desirable.
- An understanding of the music production process is desirable.
- The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace._



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