Call Centre Executive

3 weeks ago


Belfast, United Kingdom VBUSA LTD Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone.

**Responsibilities**:

- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products, services, and promotions
- Up sell products or services when appropriate
- Analyse customer needs and recommend the best solutions

**Skills**:

- Excellent phone etiquette with the ability to maintain a calm and professional demeanour
- Strong communication and interpersonal skills
- Ability to analyse customer needs and provide appropriate solutions

If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you.

**Salary**: From £23,683.01 per year

**Benefits**:

- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 28/03/2024



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