Call Centre Operator

2 weeks ago


Belfast, United Kingdom Hire Group Full time

Title: Call Centre Agent

Location: Belfast

**Salary**: Competitive

We are looking for enthusiastic and customer-focused individuals to join our call center team in Belfast. As a call center agent, you will be responsible for answering customer inquiries, resolving complaints, and providing excellent customer service.

Key Responsibilities:

- Answering incoming calls from customers and providing support
- Resolving customer complaints in a timely and professional manner
- Providing product and service information to customers
- Following up with customers to ensure their needs are met
- Maintaining customer records by updating account information

**Requirements**:

- Excellent communication and interpersonal skills
- Customer service-oriented with a positive attitude
- Ability to work well in a team environment
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Flexibility to work on rotating shifts and weekends
- High school diploma or equivalent

Experience in a call center or customer service environment is preferred but not required.

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Financial planning services
- Flexitime
- Free or subsidised travel
- Free parking
- On-site parking
- Transport links

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Flextime


  • Call Centre Operator

    4 weeks ago


    Belfast, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a...


  • Belfast, United Kingdom DICE LIMITED Full time

    **Duties**: - Answer incoming calls and respond to customer queries promptly - Conduct data entry tasks accurately and efficiently - Utilise excellent phone etiquette to provide outstanding customer service - Analyse customer needs to offer suitable products or services - Upsell products or services to increase sales revenue - Handle multilingual customer...


  • Belfast, United Kingdom DICE LIMITED Full time

    **Duties**: - Answer incoming calls and respond to customer queries promptly - Conduct data entry tasks accurately and efficiently - Utilise excellent phone etiquette to provide outstanding customer service - Analyse customer needs to offer suitable products or services - Upsell products or services to increase sales revenue - Handle multilingual customer...


  • Belfast, United Kingdom Alexander Mann Solutions Full time

    **Call Centre Operator - Belfast** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax and...


  • Belfast, United Kingdom Alexander Mann Solutions Full time

    **Call Centre Operator - Belfast** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax and...


  • Belfast, United Kingdom Alexander Mann Solutions Full time

    **Call Centre Operator - Belfast** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax and...

  • Call Centre Advisor

    1 month ago


    Belfast, United Kingdom Lorien Full time

    **Call Centre Advisor**: - **Belfast - Onsite 3 days a week**: - **12 month Contract**: - **£16.20 per hour Umbrella + Uncapped Commision!**: - ** Shift Work - No weekends!** My client, a leading Energy Provider, is looking for a number of Call Centre Agents to join their growing team. You'll work on a range of different campaigns to help existing...

  • Call Centre Advisor

    4 weeks ago


    Belfast, United Kingdom Specsavers Full time

    **Call Centre Advisor** **Location: Belfast Park Centre** **Salary: Competitive depending on experience** **Working hours: Full Time** **Experience level: Preferred but not essential** At Specsavers Belfast Park Centre, our Call Centre Advisors are essential in shaping the beginning of our Customer’s journey. We’re looking for someone with...


  • Belfast, United Kingdom Hire Group Full time

    Job Title: Call Centre Representative Location: Belfast, Northern Ireland We are currently seeking a highly motivated and customer-focused Call Centre Representative to join our team in Belfast. As a Call Centre Representative, you will be responsible for handling a high volume of inbound and outbound calls, providing exceptional customer service, and...

  • Call Centre Executive

    1 month ago


    Belfast, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely...


  • Belfast, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner -...

  • Call Centre Executive

    1 month ago


    Belfast, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate...


  • Belfast, United Kingdom Talk Services Full time

    Talk Services is on the lookout for a customer service enthusiast and professional Call Centre Sales Assistant in Belfast! Short and Long term openings available for fresh talents looking to be part of an outgoing and growth minded team, or simply looking to start something new! New 2023 opportunities! As a Call Centre Sales Assistant, you will be handling...


  • Belfast, United Kingdom Communications and Solutions Partners Group Full time

    We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing excellent customer service and handling inbound and outbound calls. **Duties**: - Answer incoming calls and respond to customer inquiries - Provide information about products and services - Handle customer...


  • Belfast, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and timely...


  • Belfast, United Kingdom Front Corp Full time

    Job Title: Call Centre Representative Location: Belfast, Northern Ireland , Permanent **Salary**: Competitive We are looking for enthusiastic and driven individuals to join our call centre team in Belfast! As a Call Centre Representative, you will be responsible for handling customer inquiries, providing information about our products and services, and...

  • Call Centre Executive

    1 month ago


    Belfast, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing excellent customer service and resolving inquiries or issues over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and...


  • Belfast, United Kingdom CSP U.K. LTD Full time

    We are currently seeking a Call Centre Representative to join our dynamic team. As a Call Centre Representative, you will be the first point of contact for customers, providing exceptional service and resolving inquiries over the phone. **Duties**: - Handle inbound and outbound calls in a professional and courteous manner - Upsell products or services to...

  • Call Centre Executive

    4 weeks ago


    Belfast, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving customer inquiries over the phone. **Responsibilities**: - Answer incoming customer calls and provide assistance with inquiries or issues -...


  • Belfast, United Kingdom Raven Marketing Full time

    **About us** Raven Marketing is a small business in Belfast. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Regular social events Do you have excellent people skills? Are you looking to take the next step and use your passion to develop and manage a...