Call Centre Operator
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries.
**Responsibilities**:
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products and services
- Follow up with customers to ensure their needs are met and issues are resolved
- Collaborate with team members to achieve individual and team goals
**Requirements**:
- Excellent phone etiquette and strong communication skills
- Ability to analyse customer needs and provide appropriate solutions
- Strong data entry skills with attention to detail
- Ability to work in a fast-paced environment and handle high call volumes
Join our team today and be part of a dynamic organization that values its employees' contributions.
**Salary**: From £24,683.01 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 22/03/2024
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