Call Centre Representative

2 weeks ago


Belfast, United Kingdom CHANNEL ALT LTD Full time

**Duties**:

- Handle inbound and outbound calls in a professional manner
- Analyse customer needs and offer suitable solutions
- Upsell products or services to increase revenue
- Perform data entry accurately and efficiently
- Maintain high standards of phone etiquette throughout interactions

**Experience**:

- Previous experience in a call centre or customer service role is advantageous
- Strong data entry skills with attention to detail
- Ability to communicate clearly and effectively with customers
- Familiarity with upselling techniques is a plus

**Job Types**: Full-time, Permanent

Pay: From £25,731.56 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 29/05/2024



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