Call Centre Representative
4 weeks ago
**Responsibilities**:
- Handle inbound and outbound calls in a professional manner
- Provide exceptional customer service to clients
- Perform data entry accurately and efficiently
- Upsell products or services to customers where appropriate
- Communicate effectively with customers in English
- Analyse customer needs to offer the best solutions
**Skills**:
- Excellent phone etiquette
- Proficient in data entry
- Fluent in English
- Multilingual abilities are a plus
- Strong analytical skills for assessing customer requirements
- Ability to upsell products or services effectively
**Job Types**: Full-time, Permanent
Pay: From £25,731.56 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 25/05/2024
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