Support Service Assistant

7 months ago


StokeonTrent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

Communication To communicate on a daily basis with patients, staff, visitors, general public and report problems to the Support Services Supervisor, Department / Service Lead To be friendly, courteous and helpful to clients, visitors, staff and the general public, challenging discrimination, promoting equality. To ensure that patients, their relatives and carers are treated with dignity and respect. Analytical and Judgemental Skills/ Freedom to Act To follow established procedures and schedule of work. To seek advice from Support Services Supervisor or Department / Service Lead as necessary.

To comply with the requirements of Food Hygiene, Health & Safety legislation and the Trusts Food Safety policy as necessary. To be responsible for the cleaning provision to client areas and offices with the premise in accordance with work schedules and activity within the area. To comply with the National Standards of Cleanliness, Health & Safety legislation and COSHH regulations and Trust policies as applicable to the job. Planning and Organisational Skills To have a responsibility for liaising with, Support Services Supervisor, Department / Service Lead to organise work.

Physical Skills To ensure that the general cleaning in the premise is undertaken in accordance with the agreed work schedule To ensure that domestic, clinical, and mixed recycling waste is correctly bagged and placed in the appropriate disposal areas in accordance with services within the premise To ensure that all stocks are stored correctly. Ensure all areas are clean and tidy, particularly prior to and following mealtime service To be responsible for the cleanliness of the kitchen and serving area, including crockery, cutlery, kitchen utensils and food trolley in accordance with services within the premise Ensure all areas are clean and tidy, particularly prior to and following meal times as necessary. To carry out specialist cleaning procedures in response to any infection control outbreak; new builds; refurbishments Responsibility for Patients Provide food and beverage service to clients as required Prepare the dining room environment as required Regenerate frozen / chilled food as required Plate and serve food attractively as required Responsible for providing a clean safe environment


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