Support Service Assistant

4 weeks ago

StokeonTrent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

Communication To communicate on a daily basis with patients, staff, visitors, general public and report problems to the Facilities Supervisors, Department / Service Lead To be friendly, courteous and helpful to clients, visitors, staff and the general public, challenging discrimination, promoting equality. To ensure that patients, their relatives and carers are treated with dignity and respect. Analytical and Judgemental Skills/ Freedom to Act To follow established procedures and schedule of work. To seek advice from Facilities Supervisors or Department / Service Lead as necessary.

To comply with the requirements of Food Hygiene, Health & Safety legislation and the Trusts Food Safety policy as necessary. To be responsible for the cleaning provision to client areas and offices with the premise in accordance with work schedules and activity within the area. To comply with the National Standards of Healthcare Cleanliness, Health & Safety legislation and COSHH regulations and Trust policies as applicable to the job. Planning and Organisational Skills To have a responsibility for liaising with, Facilities Supervisors, Department / Service Lead to organise work.

Physical Skills To ensure that the general cleaning in the premise is undertaken in accordance with the agreed work schedule To ensure that domestic, clinical, and mixed recycling waste is correctly bagged and placed in the appropriate disposal areas in accordance with services within the premise To ensure that all stocks are stored correctly. To be responsible for the cleanliness of the kitchen and serving area, including crockery, cutlery, kitchen utensils and food trolley in accordance with services within the premise Ensure all areas are clean and tidy, particularly prior to and following meal times as necessary. To carry out specialist cleaning procedures in response to any infection control outbreak; new builds; refurbishments Policy and Service Responsibilities Work as part of a multi-disciplinary team reporting any problems to the Facilities Supervisors; Department / Service Lead Responsibility for Financial and Physical Resources To use the Trust NHS Logistics on line ordering system for domestic / facilities products Maintain stock control on own area, ensuring stock delivered to premise is put away. Have responsibility for the use and security of cleaning materials and equipment To ensure all equipment is used, cleaned and stored safely and defects or faults are reported immediately to the Facilities Supervisor, Department / Service Lead for further action.

Responsibility for Staff To support induction of new starters, bank and agency staff in on-job training Responsibility for Information To keep regular time sheets for own working hours To maintain appropriate stock levels To report issues and incidents to Facilities Supervisor, Department / Service Lead To have a responsibility to request annual leave via the on line system Research and Development To take part in staff surveys as required Have responsibility to try out any new equipment as requested

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