Customer Service Representative
7 months ago
**We are now hiring Customer Service Representatives for our busy automotive client based in Newbury. This is a full-time, temp-to-perm position.**
**Schedule**:
- 08:30am to 17:00pm Monday to Thursday
- 08:30am to 13:00pm Friday
**Pay**:
- £30,000 per annum
**Duties include but are not limited to**:
- Entry of orders onto the order management system.
- Confirming orders and keeping customers informed of progress as appropriate.
- Liaise closely with Planning to ensure customer orders are prioritised and progressed appropriately
- Proactively inform customers of order / shipment discrepancies.
- Build and maintain effective working relationships with key customers to constantly improve information flow.
- Maintain accurate and up to date customer profiles.
- Work with other members of the Supply Chain function to identify issues, propose solutions and take part in projects to improve operational efficiency.
**Requirements**:
- Educated to GCSE level - 4 grades C or above including English and Maths
- European language skills are advantageous.
- Good working knowledge and experience of using Order management systems.
- Experience of delivering results through cross-functional working.
- Competent IT Skills.
- Inter-personal skills including excellent communication skills.
- Excellent telephone manner.
- Knowledge of a Customer Service environment ideally within Automotive.
- Self motivated.
- Flexible approach to work.
- Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Accountancy & Finance, Professional & Executive, Automotive and Transport & Logistics sectors._
**Job Types**: Full-time, Permanent
**Salary**: £30,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: NEW-CSRN
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