Customer Service Coordinator
3 weeks ago
Role Title: Customer Service Coordinator
Contract Length: 6 Month
Engagement Type: PAYE or Umbrella
Location**:Leeds**, Bradford, Keighley, Wakefield, York, Harrogate, Huddersfield, Pontefract
Hybrid - 2-3 days in the office per week.
**KPMG Overview**
KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.
This is working in our Learning team with a full focus on administration.
**Roles and responsibilities**:
- Coordination and ownership of all aspects of scheduled training events
- Planning, preparation and support for face-to-face workshop/residential events
- Effective customer service and relationship management across a range of stakeholders
- Operational administrative duties to include:
- Booking and confirmation of events in line with occupancy requirements
- Sourcing and confirmation of suppliers, facilitators and venues
- Provision of print and materials
- Communication with learners, suppliers and venues throughout all processes
- Post event evaluations, billing and invoicing
- Uploading of learners to multiple online programmes/platforms and managing access permissions
- Ability to follow standard processes and identify and report any potential issues, understanding when to escalate
- Maintain personal compliance of Operational and Regulatory risk, including GDPR and information security
- Ensure all requirements are adhered to through compliance with all appropriate policies and procedures
**Skills and Experience**:
- Effective written and verbal communication skills at all levels
- Strong attention to detail with an investigative nature
- Proven track record of delivering excellent customer service and going the extra mile
- Ability to think on your feet with excellent innovation and problem-solving skills
- Analytical approach to work, good innovation and continuous improvement
- Ability to work on own initiative, prioritise own work, deliver to deadlines and thrive under pressure
- Self-Motivated, adaptable and flexible
- Takes ownership of issues and sees them through to resolution
- Good IT skills and working knowledge of MS office - Excel, Word and Outlook and experience of working with multiple systems
**Desirable**:
- Experience of working in an operational / contact centre environment
- Experience of effective relationship management
- Experience in a financial environment
- Has worked successfully in a target driven environment
KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (required)
**Experience**:
- administration: 1 year (required)
Work Location: Hybrid remote in Leeds
-
Customer Service Coordinator
3 days ago
Leeds, United Kingdom Gibson Hollyhomes Full time**Customer Service Coordinator** **Leeds - LS15** **£23,000 - £25,000** **As a Customer Service Coordinator you duties will include**: - Assisting will all order processing enquiries - Investigating and resolving all invoice queries - Updating customers on deliveries and compromised timescales - Liaise with production as and when required - Liaise with...
-
Customer Service Coordinator
3 days ago
Leeds, United Kingdom CLD Recruitment (Leeds) Ltd Full timeCustomer Service Coordinator £24,000 - £26,000 Morley An amazing opportunity has arisen within a continuously growing house builder based in Leeds. To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactoryresolutions are attained. Working closely...
-
Customer Service Coordinator
1 day ago
Leeds, United Kingdom McDermott Recruitment Full time**Customer Service Coordinator** **Birstall, Leeds area** **£25,000** **Mon - Fri** A great opportunity to join a growing Customer Service team under excellent management. This is a perfect role for somebody with great Customer Service skills and knowledge of New Homes. You will be managing a couple of sites from legal completion, site manager...
-
Customer Service Coordinator
Found in: Talent UK C2 - 1 week ago
Leeds, United Kingdom NSS Full timeCustomer Service Coordinator at The NSS Group Part of Customer Service Cleaning£22, per annum This is the job for you….Looking for a new challenge with clear career progression?Fancy working in a great friendly work environment?Keen to bring new ideas to the table and see those ideas brought to life?
-
Dutch Speaking
1 day ago
Leeds, United Kingdom Gibson Hollyhomes Full time**Dutch Speaking - Customer Service Coordinator** **Leeds - LS15** **£25,000** **As a Customer Service Coordinator your duties will include**: - Assisting will all order processing enquiries - Investigating and resolving all invoice queries - Updating customers on deliveries and compromised timescales - Liaise with production as and when required -...
-
Service and Customer Coordinator
2 weeks ago
Leeds, United Kingdom Huntress Full timeService Coordinator £25,000-27,000 per annum Full time permanent position working 8:30am-5pm Monday-Thursday, with a 4pm finish on Friday. Please note this position is hybrid, four days in the office and one day working from home. The Role: - To take responsibility for the delivery of all services at nominated contract account - To attend all customer...
-
Property Customer Service Coordinator
2 weeks ago
Leeds, United Kingdom CLD Recruitment Full time£24,000 - £26,000 Morley An amazing opportunity has arisen within a continuously growing house builder based in Leeds. To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service...
-
Customer Service Coordinator
4 days ago
Leeds, United Kingdom Flat Fee Recruiter Full timeAt Finest Brands International, we have a wonderful opportunity for a Customer Service Coordinator / Returns Processor to join our Leeds office on a full-time basis. This is a very exciting opportunity to work with a leading supplier of clothing, footwear and safety equipment to the equestrian and country/lifestyle sector. Interested? Read on to find out...
-
Customer Service
30 minutes ago
Leeds, United Kingdom TOLSA GROUP Full timeTolsa is the European market leader as a producer of cat litter, sales of which are under its own and private label worldwide. In addition, Tolsa offers various industrial products and additives aimed at improving the quality and/or efficiency of the materials, processes and systems for which they are used. Tolsa's head office is located in Spain. Tolsa UK...
-
Service Coordinator
2 weeks ago
Leeds, United Kingdom Huntress - Leeds Full timeOur client is a market leading independent manufacturing specialist based on the outskirts of the City Centre. They are a rapidly growing business and are seeking an Administrator to join their team. The role is a Service Coordinator Administration role providing skilled organisation and customer service as well as administration skills. Your days will be...
-
Service Coordinator
1 week ago
Leeds, United Kingdom Huntress - Leeds Full timeOur client is a market leading independent manufacturing specialist based on the outskirts of the City Centre. They are a rapidly growing business and are seeking an Administrator to join their team. The role is a Service Coordinator Administration role providing skilled organisation and customer service as well as administration skills. Your days will be...
-
A2/ao Customer Service Agent
7 days ago
Leeds, United Kingdom Insolvency Service Full time**Details**: **Reference number**: - 296286**Salary**: - £22,183- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Directorate**Type of role**: - Operational Delivery**Working pattern**: - Flexible working,...
-
A2/ao Customer Service Agent
1 day ago
Leeds, United Kingdom Insolvency Service Full time**Details**: **Reference number**: - 274023**Salary**: - £22,183**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Directorate**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Job share, Part-time**Number of jobs available**: -...
-
Administrator / Customer Support Coordinator
5 days ago
Leeds, United Kingdom AWD Recruitment Limited Full timeAdministrator / Customer Support Coordinator and Administration Assistant with excellent communication skills, previous experience in a customer service and/or office administration role and a comprehensive knowledge of GDPR regulations is required to join our team at Guide Dogs. **SALARY**: £18,500 - £20,250 per annum **BENEFITS**: 26 Days Holiday plus...
-
Aftersales & Customer Support Coordinator
4 days ago
Leeds, United Kingdom ERE Property Full timeYou will also act as support for the sales team & work as part of a sales progression team to ensure the sales process is kept as streamline as possible. Improving operational procedures within the sales team & to provide high standard of after Sales care to our clients to maximise repeat business. You will take responsibility & accountability for delivering...
-
Service Coordinator
2 days ago
Leeds, United Kingdom Apex Resourcing Solutions Ltd Full timeOverview Due to growth, we are currently recruiting for a Service Coordinator on behalf of the UK’s leading fire protection contractor. They specialise in the design and installation of automatic fire sprinkler systems. Operating for over 45 years, they have a workforce of over 100 employees working across multiple offices in the UK. They work in a...
-
Service and Maintenance Coordinator
3 days ago
Leeds, United Kingdom CNM Recruitment Full timeMy client is a company that truly values quality and innovation in everything they do. With their extensive experience and expertise in the industry, they have become a trusted provider of high-quality industrial doors that meet the needs of their clients in various sectors. They take pride in their commitment to delivering exceptional customer service, and...
-
Customer Care Coordinator
1 day ago
Leeds, United Kingdom Persimmon Homes Full timeFrom the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...
-
Customer Service Advisor
5 days ago
Leeds, United Kingdom Pertemps Network Group Full time**Job Description**: **Customer Service Co-ordinator** **Location: Leeds **(LS11) **Pay £10.00 per hour** **On-going temporary assignment **(potential to go permanent) **Immediate start available!!** - Do you have excellent customer service experience?- Do you have excellent attention to detail?- Can you use your initiative and work with limited...
-
Customer Support Coordinator
4 days ago
Leeds, United Kingdom Ask Jules Full timeClient Support Coordinator A fantastic opportunity for an ambitious individual has arisen to join our expanding team in Leeds. Our business is growing and we need a self-starting, enthusiastic Client Support Coordinator to develop and deliver a unique, innovative service in a forward-thinking company. We are looking for the next star-player on our...