Back Office Administrator
3 days ago
Dundee city centre based, 34 holidays a year, top market rates, study leave - these are just some of the great perks available to Back Office Administrators working for this financial service business.
Monday - Friday, core business hours only, £23,000 - £25,000 per annum.
In this role you will:
- take ownership of customer requests and provide exceptional customer service, via accurate management of the back office function
- identify, log and resolve customer complaints as per FCA guidelines
- collaborate with service partners and investigate tech issues
- back office processing, such as customer detail changes, account authorisations and general account processing
- deliver a 'Right First Time' approach to ensure a reduction the cost of rework, errors and compensation
Should you have a preferred time to be contacted, please specify this on your CV.
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