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Customer Service Agent

4 months ago

Poole, United Kingdom i247 Group Full time

Are you looking for a career within operations? We are looking for highly motivated, full time Customer Service Agents to join our expanding team.

**What will I be doing?**

As a customer service agent, you will be responsible for answering inbound calls, providing customer service support that helps keep drivers mobile, keeping vehicles on the road for longer.

You will be working 40 hours per week. 5 days per week that will include 1 x Saturday or Sunday per month. The first three months will be based at our Head Office in Holton Heath, Poole, after that period, there will be an opportunity to adopt a hybrid style of working allowing successful applicants to be able to work from home.

**What are we looking for?**

We are looking for positive team players with a good work ethic, who like to have fun while at work and at home. We’re a team, that likes to work, win, and have fun together.

You can get involved in our internal reward schemes, let your hair down on fun nights out, throw shapes at the Christmas party, or support our designated Charity by raising money and participating in events. Our internal rewards scheme not only recognises team goals, but individuals are also recognised.

If you are looking for a career with progression opportunities, can demonstrate our company values and have a strong work ethic, this is the job for you

**We can offer you**:

- A wonderful working environment in the office
- Strong company values
- Recognition on the importance of a work/life balance
- An energetic and highly professional team
- A rewarding day, full of varied caller experiences
- Ability to work from home on a hybrid basis after three months
- Full training on our systems and call-handling techniques
- Personal development and career opportunities
- Free onsite car parking
- Internal reward benefits
- Eye care vouchers
- Pension
- Fun nights out and events

**Salary**: Up to £24,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Poole, BH16 6LS: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location