Customer Service Specialist
6 months ago
Join Our Team as a Road Logistics Customer Service Specialist Are you ready to embark on a journey that combines your passion for exceptional customer service with the dynamic world of Road Logistics? We're seeking a dedicated and detail-oriented individual to join our team on a 12-month Fixed-Term Contract (FTC) with exciting opportunities for extension.
- ** Your Role **:As a Road Logistics Customer Service Specialist, you'll play a pivotal role in orchestrating the seamless movement of goods and delivering top-notch service to our clients and partners.
- ** Your Responsibilities**:
- To efficiently process bookings from clients and overseas agents on to the system.
- Provide operational support for the Freight Account Managers when required.
- To liaise with all relevant parties throughout the shipment to organise the movement of goods
- To deal with any issues that may arise during a shipment and ensure the client and/or Freight Account Manager is updated
- To process sales and purchase invoices of the branch
- Working at all times to enable and develop a team culture
- Completing any reasonable task requested of you by your supervisor/manager in a timely manner.
- When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and
effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained
**Your Skills and Experiences**:
- Customer Service Skills: Strong interpersonal and communication skills to interact effectively with clients, overseas agents, and internal teams.
- Ability to maintain a positive and professional demeanor while addressing customer inquiries and resolving issues.
- Empathy and patience when dealing with challenging situations to ensure customer satisfaction.
- Proficient in using computer systems, software, and tools relevant to logistics operations and customer service.
- Attention to Detail:Meticulous and accurate in data entry, documentation, and order processing to prevent errors and discrepancies.
Ability to review and analyze information to ensure shipment details are accurate and complete.
- Capability to maintain orderly records, track shipments, and follow established procedures.
- Problem-Solving:Aptitude for identifying and resolving issues that may arise during shipments, finding practical solutions, and taking appropriate actions.
- Ability to collaborate effectively with Freight Account Managers and cross-functional teams to provide seamless customer service and support.
**Good Reasons to Join **:If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.**About Kuehne+Nagel***
With over 80,000 employees at some 1,300
- Next steps to joining our teamStep 1
- Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer
-
Customer Service Specialist
6 months ago
Poole, United Kingdom Connect-IT Recruitment Full time**Sales and Customer Services Specialist** **Salary**:Up to £30,000, plus attractive benefits package - 22 days plus bank holidays, holiday buy-back scheme, sick pay, free Friday lunch, cycle-to-work scheme and more! **Location**: Poole (hybrid after probation) Connect-IT Recruitment is partnered with a unique, growing retail business that is undergoing...
-
Customer Service Specialist
2 weeks ago
Poole, Poole, United Kingdom Modulift UK Limited Full timeAbout UsAt Modulift UK Limited, we are committed to delivering innovative solutions to our customers. We are a dynamic team that values collaboration and excellence.We are seeking a highly motivated individual to join our Sales & Marketing team as a CUSTOMER SERVICE SPECIALIST. The role involves:Assisting with marketing activities such as social media,...
-
Customer Service and Renewal Specialist
4 weeks ago
Poole, Poole, United Kingdom Brown & Brown Europe Full timeAbout the RoleWe are looking for a skilled Customer Service and Renewal Specialist to join our team at Brown & Brown Europe.This is a Monday to Friday role with no evenings or weekends.The successful candidate will be responsible for providing support to clients, maintaining customer relationships, and ensuring timely and accurate renewal quotations.A strong...
-
Customer Experience Specialist
6 days ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeJob Title: Customer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our team at TECHNICAL LIFT SERVICES LTD. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and ensuring seamless interactions with our customers.Key Responsibilities:Act as the primary...
-
Customer Service Specialist
3 months ago
Poole, Poole, United Kingdom beBee Professionals Full time £20,000 - £25,000Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Poole, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product selection,...
-
Customer Liaison Specialist
2 weeks ago
Poole, Poole, United Kingdom Selco Builders Warehouse Full timeKey ResponsibilitiesThe Customer Liaison Specialist will play a crucial role in providing exceptional customer service and driving Branch sales. Key responsibilities include managing customer communications, identifying sales opportunities, and collaborating with colleagues to achieve business objectives.
-
Customer Experience Specialist
2 weeks ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeJob Title: Customer Experience SpecialistAbout the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at Technical Lift Services Ltd. As a key member of our customer-facing team, you will play a vital role in ensuring exceptional service delivery and maintaining high levels of customer satisfaction.Key...
-
Customer Service Representative
1 month ago
Poole, Poole, United Kingdom OneRetail Full timeWe are looking for a highly motivated Part Time Barista to join our team at OneRetail. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and creating beautifully crafted drinks for our customers.About the RoleThis is an exciting opportunity for a passionate individual to join our Compass team as a...
-
Customer Service Specialist
3 weeks ago
Poole, Poole, United Kingdom One Retail Full timeWe are seeking a skilled Barista to join our team at One Retail in Poole.This part-time position, contracted to 20 hours per week, offers an estimated annual salary of £17,000 - £22,000 based on national averages for similar roles in the UK.The ideal candidate will have previous experience in customer service and be able to work under pressure while...
-
Customer Support Specialist
7 months ago
Poole, United Kingdom CONDUENT Full time**About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...
-
Customer Service Advisor
6 months ago
Poole, United Kingdom Halo ARC Full timeJob Advert **Customer Journey Specialist** **Salary: £28,595 per annum **with an increase on completion of 6 month probation.** **Hours: 8am - 5pm Monday to Friday & 1 in 2 Saturdays depending on business needs.** **Halo ARC Poole** Halo is the industry leading UK-based accident repair group, with **30 established accident repair centres across the...
-
Customer Experience Specialist
7 days ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeJob OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team at Technical Lift Services Ltd. This role will involve managing customer interactions, providing regular updates, and ensuring seamless communication across various departments.Key Responsibilities:Customer Communication:Act as the primary point of contact for all...
-
Customer Service
6 months ago
Poole, United Kingdom Eco Home Group Full timeCustomer Services based role within a busy installations department. This is a role which works as part of a growing and motivated team. You will be key member of the team to support the customer journey. We aim to achieve customer service excellence and the person must possess great experience at handling incoming and outgoing customer service calls You...
-
Customer Service Support Specialist
2 months ago
Poole, Poole, United Kingdom ESS Full timeCustomer Service Assistant - Join us at ESS, part of Compass Group UK&I, where we're passionate about delivering exceptional customer experience for Defence. As a Customer Services Assistant, you'll contribute to a friendly and passionate team in a fast-paced environment.Key ResponsibilitiesPrepare high-quality food for our clients and customersDesign...
-
Customer Retention Specialist
3 weeks ago
Poole, Poole, United Kingdom Talent Sure Recruitment Limited Full timeJob Description: Our client, a highly respected specialist insurance company, is looking for a passionate and professional individual to join their Retentions/Renewals team. As a Retention Advisor, your role will be to retain existing policy holders in the household Insurance market.This telephony-based position involves managing a portfolio of customers...
-
Customer Service Representative
2 weeks ago
Poole, Poole, United Kingdom Tesco Partners Full timeAbout Tesco PartnersWe are seeking a talented individual to join our team as a Phone Shop colleague in the role of Customer Care Specialist. This position offers a competitive salary, with an estimated annual wage of £18,000-£22,000, and opportunities for growth and development in a dynamic environment.The role comes with flexible scheduling, allowing you...
-
Customer Service/sales Advisor
6 hours ago
Poole, United Kingdom Commercial Washrooms Full timeCommercial Washrooms is one of the UK’s leading specialist suppliers of washroom-related products and materials to commercial organisations. Due to continued success and as part of their planned growth a vacancy exists for an inbound Sales Advisor at our head office in Poole, Dorset. The business is a family-run organisation boasting year-on-year growth,...
-
Customer Experience Specialist
22 hours ago
Poole, United Kingdom Vinyl Solutions Limited Full timeEstablished in 2000, Vinyl Solutions are the market leaders in the supply and installation of decking and fencing solutions, working in partnership with major holiday park operators across the UK. We prepare all our products in our factory in Poole, Dorset and we have a team of Regional Account Managers and approved uPVC decking installers based across the...
-
Client Service Specialist
1 week ago
Poole, Poole, United Kingdom TECHNICAL LIFT SERVICES LTD Full timeJob Title: Client Service SpecialistTechincal Lift Services Ltd. is a leading provider of technical services. We are seeking a highly skilled and motivated Client Service Specialist to join our team.Salary:£38,000 - £48,000 per annum, depending on experience.Job Description:In this role, you will be responsible for providing exceptional customer service to...
-
Customer Service/sales Advisor
7 months ago
Poole, United Kingdom Commercial Washrooms Full timeCommercial Washrooms is one of the UK’s leading specialist suppliers of washroom-related products and materials to commercial organisations. Due to continued success and as part of their planned growth a vacancy exists for an inbound Sales Advisor at our head office in Poole, Dorset. The business is a family-run organisation boasting year-on-year growth,...