Customer Service Representative

18 hours ago


Poole, Poole, United Kingdom Hatched Recruitment Group Full time

Job Title: Customer Support Agent

Reports to: Customer Support Manager

Job Overview:

We are seeking a skilled Customer Support Agent to join our team at Hatched Recruitment Group. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:

  1. Manage and respond to customer inquiries and support requests in a timely and professional manner.
  2. Diagnose and resolve technical issues, escalating complex problems to senior team members as needed.
  3. Collaborate with internal stakeholders to ensure seamless ticket resolution and customer satisfaction.
  4. Provide training and guidance to colleagues to enhance their skills and knowledge.
  5. Contribute to the development of process improvements and best practices within the support team.
  6. Participate in regular meetings to discuss customer feedback, team performance, and business objectives.

Requirements:

  1. Proven experience in a customer-facing role, preferably in a technical support environment.
  2. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  3. Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
  4. Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  5. Proficiency in MS Office applications and ability to learn new software systems quickly.

What We Offer:

At Hatched Recruitment Group, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing exceptional customer service and support to our clients, and we are seeking a talented individual to join our team.



  • Poole, Poole, United Kingdom Topps Tiles Full time

    Job DescriptionJob Title: Branch AssistantCompany: Topps TilesJob Type: Full-timeLocation: Various BranchesAbout Us: Topps Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service.Job Summary: We are seeking a dynamic and experienced Branch Assistant to join our team. This role...


  • Poole, Poole, United Kingdom Sandown Newfields Full time

    Customer Service RepresentativeSandown NewfieldsWe are seeking a highly skilled Customer Service Representative to join our sales team at our Customer Support centre. The Customer Support Centre provides a central service for our group of dealerships. The CSC is focused on delivering exceptional customer experiences and increasing business opportunities. The...


  • Poole, Poole, United Kingdom Currys Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our Retail Sales Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, selling products, and supporting the overall sales performance of the store.Key Responsibilities:Offering support...


  • Poole, Poole, United Kingdom Compass Group UK Full time

    Customer Service AssistantWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our clients and customers receive a high-quality food experience.Key Responsibilities:Prepare and present delicious food...


  • Poole, Poole, United Kingdom Compass Group UK Full time

    Customer Service AssistantWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our clients and customers receive a high-quality food experience.Key Responsibilities:Prepare and present delicious food...


  • Poole, Poole, United Kingdom RNLI Full time

    About RNLIRNLI is a leading maritime charity dedicated to saving lives at sea. Our mission is to provide a world-class lifesaving service, and we're committed to making a difference in the lives of those we serve.About the RoleWe're seeking a highly skilled Customer Service Representative to join our team as a Supporter Experience Officer. In this role, you...


  • Poole, Poole, United Kingdom RNLI Full time

    About RNLIRNLI is a leading maritime charity dedicated to saving lives at sea. Our mission is to provide a world-class lifesaving service, and we're committed to making a difference in the lives of those we serve.About the RoleWe're seeking a highly skilled Customer Service Representative to join our team as a Supporter Experience Officer. In this role, you...


  • Poole, Poole, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team as an Online Assistant. As an Online Assistant, you will play a critical role in ensuring our customers receive exceptional service and experience a seamless online shopping journey.Key ResponsibilitiesPick and pack customer orders with...


  • Poole, Poole, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team as an Online Assistant. As an Online Assistant, you will play a critical role in ensuring our customers receive exceptional service and experience a seamless online shopping journey.Key ResponsibilitiesPick and pack customer orders with...


  • Poole, Poole, United Kingdom ESS Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at ESS. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to a positive and friendly work environment.Key ResponsibilitiesFood Preparation and Presentation: Prepare high-quality food that...


  • Poole, Poole, United Kingdom ESS Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at ESS. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to a positive and friendly work environment.Key ResponsibilitiesFood Preparation and Presentation: Prepare high-quality food that...


  • Poole, Poole, United Kingdom Halfords Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products.Key Responsibilities:Provide outstanding...


  • Poole, Poole, United Kingdom Halfords Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products.Key Responsibilities:Provide outstanding...


  • Poole, Poole, United Kingdom Halfords Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products.Key Responsibilities:Provide outstanding...


  • Poole, Poole, United Kingdom RNLI Full time

    About RNLIRNLI is a leading maritime charity dedicated to saving lives at sea. Our mission is to provide a world-class lifesaving service, and we're committed to making a difference in the lives of those we serve.About the RoleWe're seeking a highly skilled Customer Service Representative to join our team as a Supporter Experience Officer. In this role, you...


  • Poole, Poole, United Kingdom RNLI Full time

    About RNLIRNLI is a leading maritime charity dedicated to saving lives at sea. Our mission is to provide a world-class lifesaving service, and we're committed to making a difference in the lives of those we serve.About the RoleWe're seeking a highly skilled Customer Service Representative to join our team as a Supporter Experience Officer. In this role, you...


  • Poole, Poole, United Kingdom Halfords Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products and services.Key...


  • Poole, Poole, United Kingdom .BIG YELLOW SELF STORAGE COMPANY LIMITED Full time

    Job OverviewPosition: Full-Time Customer Service Sales Representative / Salary: £23,920 per annum (OTE £26,577) plus additional benefits / Working Hours: 40 hours per week, across any 5 days out of 7, including a mix of early and late shifts to accommodate store operations.At Big Yellow Self Storage Company Limited, we prioritize creating a workplace that...


  • Poole, Poole, United Kingdom Collaborate Recruitment Full time

    Customer Service Co-ordinator Job SummaryWe are seeking a highly skilled and experienced Customer Service Co-ordinator to join our team at Collaborate Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage customer inquiries and...


  • Poole, Poole, United Kingdom Collaborate Recruitment Full time

    Customer Service Co-ordinator Job SummaryWe are seeking a highly skilled and experienced Customer Service Co-ordinator to join our team at Collaborate Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage customer inquiries and...