Sales and Services Support

3 months ago

Syston, United Kingdom Flogas Britain Ltd Full time

**Consumer Energy Coordinator**

**Business Unit: Sales and Marketing**

**Location: Leicester (Syston)**

**Contract Type: Permanent**

**Hours: 37.5**

**Salary: £26,500.00**

**Join Flogas Britain - Off-Grid Energy Leaders**

At Flogas, we're not just offering a job; we're offering a chance to be a key player in an organisation that's at the forefront of innovation and change. As our company continues to grow and expand its horizons, we need creative minds who can embrace evolution and lead with a fresh perspective. Your passion for sustainability aligns perfectly with our commitment to creating a more sustainable future.

**About the role**

In line with the Flogas 2040 vision and the positioning of LPG a as part of the transition to net zero we are committed to ensuring we remain at the forefront of off grid energy supply.
Consumers are becoming increasingly aware of legislation supporting the move away from traditional fossil fuels and have an increased expectation from FGB to provide solutions for existing and alternative energy sources.
To promote the benefits of LPG and maintain its position as a leading energy source for off grid households FGB must make sure our customers remain at the forefront of our positioning, exploring all viable options to maintain continuity.
The role will be responsible for managing and coordinating the transition of existing customers through different supply and storage options.
Reporting to the Sales and Service Support Manager the role encompass single tank and metered customers as they transition through agreed modifications with exiting storage and supply through short/midterm alternatives onto wider solutions within the off grid landscape.
This pivotal role is crucial to the continued growth and improved satisfaction levels throughout the consumer sector.

**What you will be doing**
- Liaise with stakeholders understanding current situation. Position potential remedies for consideration to all parties.
- Coordinate and monitor progress, manage issues and initiate corrective action as required to ensure completion within agreed timeframes.
- Maintain visibility throughout the customer journey.
- Assess and recommend different solutions when transitioning across supply options.
- Follow effective processes and provide concise information throughout.

**About You**
- Strong organisation and communication skills
- Background in coordinating within multi-faceted workflows
- Ability to build relationships at all levels
- Sound technical knowledge
- Ability to respond to change and be able to prioritise in continually changing environment

**How we will reward you**
- Competitive starting salary
- Discretionary bonus scheme
- Great annual leave package with opportunity to purchase up to 5 days extra leave
- Enhanced family friendly package
- Death in Service
- Contributory pension scheme
- Employee Volunteer Day’s to support the communities where you work and live
- Learning and development opportunities to develop your skills, knowledge and talent
- Access to a fully funded eye test and flu jab
- Access and discounts on a range of health and wellbeing services i.e., health cash plan, discounted gym membership and our employee assistance platform
- Access to our very own benefits platform which provides discounts to over 900 retailers, including days out, holidays and retail stores

**Diversity, Inclusion, and Flexibility**:
As an inclusive employer, we recognise the importance of achieving the right work-life balance that works for you. Our people work differently depending on their role and needs, from hybrid working to flexible working arrangements. We are open to discussing alternative working arrangements - such as part-time hours and job shares, so please feel free to raise this with us.

**About us**

Flogas Britain is one of the largest distributors of off-grid energy in the UK and has over 35 years’ experience of providing solutions to both commercial and domestic customers, principally in the form of liquid gas. The business has a longstanding record of organic growth driven by new installations, underpinned by a strong technical engineering expertise and capability, which combined with a number of bolt-on acquisitions have resulted in its market share increasing from 10% to over 30%.

The business is at the forefront of the energy transition having developed a prominent track record in converting customers from higher emissions fuels to lower carbon and cleaner solutions for the last decade and is well placed with a significant range of opportunities to develop and diversify into New Energies into the future in line with our 2040 vision to provide 100% renewable solutions to customers.

The recent acquisition of Protech by Flogas Britain further extends the business’ capabilities in this regard to provide innovative and lower carbon solutions into the commercial sector; combining renewable-ready gas combustion with alternative technologies such as heat

  • Internal Sales Representative

    4 months ago

    Syston, United Kingdom Hanson UK Full time

    **Internal Sales Representative** At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness,...

  • Customer Service Allocator

    2 weeks ago

    Syston, United Kingdom Heidelberg Materials UK Full time

    Role OverviewThe primary objective of this position is to fulfill all client and organizational needs in a cost-efficient, professional, and timely manner while ensuring exceptional customer satisfaction.This role is responsible for delivering a high-quality service for all sales inquiries, quotes, orders, deliveries, and related administrative tasks for...

  • Internal Sales Agent

    3 months ago

    Syston, United Kingdom Hanson UK Full time

    **Internal Sales Agent - £26,000pa** At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness,...

  • Internal Sales Agent

    5 months ago

    Syston, United Kingdom Heidelberg Materials Full time

    **Internal Sales Agent - Syston** Heidelberg Materials Where Diversity Empowers, Individuality Inspires, and Together, We can achieve Net Carbon Zero We are dedicated to an inclusive and respectful workplace, valuing diverse skills and backgrounds for our business success. Our culture promotes openness, transparency, and individual growth. We actively...

  • Internal Sales Agent

    3 months ago

    Syston, United Kingdom Hanson UK Full time

    **Internal Sales Agent**: **Description of Team / Department**: Concrete - Central East **Purpose of / Responsibilities of the role**: Manage a portfolio of customers across a defined geographical region. Grow the business through outbound calls to prospective customers. Be responsible for pricing specific customers within the area. Work closely with the...

  • Sales Assistant

    3 months ago

    Syston, United Kingdom Card Factory Full time

    Job Introduction **Location: Syston** **Contracted Hours Available: 10** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it, we lead the way...

  • Sales Assistant

    3 months ago

    Syston, United Kingdom Savers Full time

    **Location**:Syston **Hours per Week**: 16 hours with the opportunity to work more hours. **Shift pattern**:Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview **Salary**:£8.65 - £11.90 per hour **If you love retail, you’re in the right place.** Are you looking to join a...

  • Internal Sales Agent

    3 months ago

    Syston, United Kingdom Hanson UK Full time

    **Internal Sales Agent - £27,000PA**: **Description of Team / Department**: Concrete - North West **Purpose of / Responsibilities of the role**: Manage a portfolio of customers across a defined geographical region. Grow the business through outbound calls to prospective customers. Be responsible for pricing specific customers within the area. Work closely...

  • Internal Sales Agent

    3 months ago

    Syston, United Kingdom Hanson UK Full time

    **Internal Sales Agent - £27,000pa**: **Description of Team / Department**: Concrete - Central East **Purpose of / Responsibilities of the role**: Manage a portfolio of customers across a defined geographical region. Grow the business through outbound calls to prospective customers. Be responsible for pricing specific customers within the area. Work...

  • Sales and Order Administration Specialist

    1 day ago

    Syston, Leicestershire, United Kingdom Heidelberg Materials AG Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Heidelberg Materials AG. As a key member of our sales and order administration team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support and satisfaction.Key...

  • Internal Cash Sales Representative

    3 weeks ago

    Syston, United Kingdom Heidelberg Materials AG Full time

    Purpose of the role To offer all customers, a professional, dedicated, personal service ensuring a QUOTIFIC experience. Meet all customers' and business requirements in the most efficient and cost-effective manner whilst achieving a high level ofcustomer service. Proactively manage the customer journey by focusing oninitiating and capturing the customer's...

  • Internal Sales Agent

    3 weeks ago

    Syston, United Kingdom Heidelberg Materials AG Full time

    Purpose of Role Manage a portfolio of customers across a defined geographical region. Grow the business through outbound calls to prospective customers. Be responsible for pricing specific customers within the area. Work closely with the DSM/s for the local area to provide a seamless commercial approach. Proactively manage the sales administration processes...

  • Customer Service Representative

    1 day ago

    Syston, Leicestershire, United Kingdom Heidelberg Materials AG Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Excellence Agent at Heidelberg Materials AG. As a key member of our sales and order administration team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a high level of service.Key...

  • Customer Service Advisor

    3 months ago

    Syston, United Kingdom FloGas Full time

    **Customer Experience Advisor** **Business Unit: Sales and Marketing** **Location: Leicester (Syston)** **Contract Type: Permanent** **Hours: 37.5** **Join Flogas Britain - Off-Grid Energy Leaders!** At Flogas, we're not just offering a job; we're offering a chance to be a key player in an organisation that's at the forefront of innovation and change....

  • Health Care Assistant/support Worker

    3 months ago

    Syston, United Kingdom Home Instead: Charnwood, Loughborough and Coalvile Full time

    **Are you kind and caring and looking for a rewarding role!** This could include taking clients out to the local garden Centre, helping them with their weekly shopping. We are seeking to recruit a number of caring individuals as Care Assistants. Private, high end at home services are provided to clients’ in and around Syston. As a companionship led...

  • Customer Service Agent Customer Service Centre

    3 months ago

    Syston, United Kingdom Hanson UK Full time

    **Customer Service Agent Customer Service Centre - £22,700pa**: At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that...

  • Senior Estate Agent

    3 months ago

    Syston, United Kingdom Connells Group Full time

    Uncapped Commission, Career Progression We’re looking for a highly motivated **Part Time Senior Estate Agent / Senior** **Sales Negotiator **to complement our fantastic residential sales team in **Syston **working in our well known **Spencers **estate agency. **Why join us as a Part Time Senior Estate Agent / Senior** **Sales Negotiator?** - Industry...

  • Customer Service Representative

    1 day ago

    Syston, Leicestershire, United Kingdom JR Personnel Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at JR Personnel. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesContact existing customers to discuss renewal applications and provide advice on...

  • Technical Services Assistant

    3 months ago

    Syston, United Kingdom Pukka Pies Full time

    **Come join the Pukka Bakery Team and help make the people’s pie.** We currently have an opportunity available for **Technical Services Assistant** to join our team based in** Syston, Leicester**. You will join us on a full time, permanent contract, and in return will receive a competitive salary** **up to **£25,000-£26,000 depending upon...

  • Customer Service Representative

    2 days ago

    Syston, Leicestershire, United Kingdom JR Personnel Full time

    About the Role:JR Personnel is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Contact existing customers to discuss renewal applications and provide advice on our products and...