Document Specialist Ftc

6 months ago

Bristol, United Kingdom Osborne Clarke Full time

Our Business Support team have an exciting opportunity for a Document Specialist to join them. You'll provide highly professional, effective and proactive firm-wide support as part of the central team, to ensure an enhanced level of service is provided in a timely manner.

This is a fully remote position, based out of our Bristol office. It is offered as a 14 month Fixed Term contract, working Monday - Friday between 9am and 5pm.

**About us**

Osborne Clarke is a future-focused international legal practice with over 330 Partners and more than 1,260 talented lawyers in 25 offices around the world*. Our three-dimensional approach to client service combines legal expertise, in-depth understanding of our clients and the sectors they operate in, together with insight into the global issues that are transforming the landscape of how we live, work and do business: Decarbonisation, Digitalisation and Urban Dynamics. Looking around corners to help our clients solve legal and business challenges, big and small, and harness the opportunities of change - together we'll be ready for what's next.

We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.

**Key Responsibilities**
- Provide technical support to the business across all locations (including International teams)
- Assisting IT ServiceDesk with escalated issues which may include corruption investigation
- Assisting the Document Automation team with troubleshooting on Contract Express coded documents
- Amend and format documentation, work on highly complex documents and rectify problems
- Deal with enquiries from clients, colleagues and third parties and provide an effective transfer of information
- Monitor and prioritise workflow via BigHand Hub workflow system
- Share document knowledge with junior members of the team
- Develop working relationships across the firm
- Quality checking of your work and more junior members of the team
- Collaborating and conferring with stakeholders and subsequently researching, proposing and implementing specific document solutions as required
- Work to continuously develop effective ways of working within the team; drive efficiencies through the use of technology

**What we're looking for**

You'll also have:

- Excellent written and verbal communication skills
- Outstanding organisational skills with the ability to be flexible in managing tasks and workload on a daily basis
- Previous experience working with complex documents is essential
- Ability to work as part of a team and on your own
- Essential to have excellent time and performance management
- Ability to work under pressure with little supervision
- Essential to work with confidentiality, discretion and diplomacy
- The willingness to pro-actively identify opportunities

**Salary and benefits**

We offer competitive salaries and generous benefits.

**For more information or to apply**

Being an inclusive employer is important to us and we are committed to ensuring every applicant's recruitment experience is free from unnecessary barriers.

No agencies please.
- *Services in India are provided by a relationship firm_
- At _Osborne Clarke_ we value difference and encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities, and sexual or romantic orientations. We want everyone to feel that OC is a place where you can be yourself and where you belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality._
- We support working families via a range of family and caring friendly policies and will accommodate flexible working where we can. We value the health and wellbeing of our people: for example, we're signatories to the Mindful Business Charter, have an active network of mental health champions and offer free initiatives and flexible benefits to all our people. _
- Being an inclusive employer is important to us. We have made a number of external commitments such as the Race Fairness Commitment and Women in Law Pledge, and are working with organisations like Stonewall to become a more inclusive employer. _
- Osborne Clarke is a Living Wage Employer, so we're committed to paying everybody in our business enough to live on and to enable them to save for the future._

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