Contact Centre Educator: Call Handling

Are you passionate about education and training? Do you possess exceptional communication skills and a strong background in contact centre operations? We are seeking a dedicated and motivated individual to join our education team as a Contact Centre Educator for Call Handling. This is a unique opportunity to contribute to the growth and development of our...

General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...

**Company Description**: **Who are we?** - Debt Recovery Plus part of the Bristow & Sutor Group - employing **over 500 people**: - ** Specialists** in the recovery of outstanding parking charges - Based in **great offices** just off the M60 in Denton (Tameside) - Modern organisation that **delivers excellence** to customers and clients - Using technology...

Eden Brown are seeking a highly experienced Call Centre Assistant on a 3 month contract situated in Manchester As the Call Centre Assistant your role will involve: - Providing a frontline service to tenants - Dealing with complaints - Transferring to relevant individuals within the organisation Customer Service/Contact Centre experience is...

Eden Brown are seeking a highly experienced Call Centre Assistant on a 3-6 month contract situated in Manchester As the Call Centre Assistant your role will involve: - Providing a frontline service to tenants - Dealing with complaints - Transferring to relevant individuals within the organisation Customer Service/Contact Centre experience is...

** Job Title: Quality Controller (Contact Centre)** **Salary Range**: £27,500 - £30,000 per annum (pro-rata for contract) **Contract Duration**: 4-6 weeks **Key Responsibilities**: - Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. - Evaluate calls based on predetermined criteria such as accuracy,...

**Salary**: £25000 - £27000 per annum + Sales Bonus & Benefits - **Location**: Manchester, Greater Manchester - **Job reference**: 153326_1713368395 A Blue Chip Global Insurance Business has an opening for a motivated individual to come and join their growing sales team in the heart of Manchester. You will be focusing on specific insurance risks such as...

**Call Centre Assistant** **Location: Denton, Manchester** **Working hours: Full time - 38.75 hours a week - weekend working essential** **Experience level: Full training will be provided** At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer’s journey. We’re looking for someone with experience in customer...

Salary: £150 Per day Reference: SM4224 S Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for College and Training Providers across the UK. Intro S Knights Recruitment is seeking an experienced tutor for a temporary, freelance position with a leading provider that has helped thousands of unemployed individuals...

Job Title: Call Centre Staff Location: Manchester, UK Employment Type: Full-time, Permanent We are seeking enthusiastic individuals to join our team as Call Centre Staff at our Manchester office. This is a fantastic opportunity for graduates or individuals looking to start their career in the customer service industry. **Responsibilities**: - Answering...

**Company Description**: **Who are we?** - Debt Recovery Plus part of the Bristow & Sutor Group - employing **over 500 people**: - ** Specialists** in the recovery of outstanding parking charges - Based in **great offices** just off the M60 in Denton (Tameside) - Modern organisation that **delivers excellence** to customers and clients - Using technology...

Responsibilities: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries, complaints, and requests in a professional and timely manner - Maintain accurate records of customer interactions and transactions - Follow communication procedures, guidelines, and policies when interacting with customers -...

An exciting opportunity has arisen for a Contact Centre Operations Manager to join a market leading business, based in Manchester City Centre. **Client Details** Our client, based in Manchester, is a market leading retail business. Due to continued growth, they are looking for a Contact Centre operations manager to lead the team. **Description** Duties...

Quality Assurance Assessor JobOverview Tasks **Responsibilities**: - Assess calls based on a range of different call types relating to enquiries for potential claim types to ensure they are compliant with regulatory authorities including the Financial Conduct Authority (“FCA”) - To work closely with the existing Quality Assurance Assessor and...

**Responsibilities**: - Handle inbound and outbound customer calls professionally - Provide information about products and services - Upsell products to customers based on their needs - Input customer data accurately into the system - Analyze customer needs to recommend the best solutions - Maintain a high level of phone etiquette at all...

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients over the phone. This is a great opportunity for someone who enjoys helping others and thrives in a fast-paced...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

**Responsibilities**: - Handle inbound and outbound customer calls professionally - Provide information about products and services - Upsell products and services to customers when appropriate - Maintain customer records by updating account information - Resolve product or service problems by clarifying the customer's complaint - Utilize phone etiquette to...