Call Centre Operator

2 weeks ago


Manchester, United Kingdom CHANNEL ALT LTD Full time

**Responsibilities**:

- Handle inbound and outbound customer calls professionally
- Provide information about products and services
- Upsell products to customers based on their needs
- Input customer data accurately into the system
- Analyze customer needs to recommend the best solutions
- Maintain a high level of phone etiquette at all times

**Experience**:

- Previous experience in a call center or customer service role is preferred
- Strong data entry skills
- Ability to communicate effectively in English
- Multilingual abilities are advantageous
- Proficient in analyzing customer needs and providing appropriate solutions

**Job Types**: Full-time, Permanent

Pay: From £25,937.21 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 24/05/2024



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