Call Centre Agent

2 weeks ago


Manchester, United Kingdom Stirling People Solutions Full time

**Call Centre Agent**

**Basic salary £20,500 + OTE £28,000 - £32,000**

**Location - Manchester**

**Full time/Permanent - 37.5 hours a week between 08.30am and 7pm**

**Contact - Adam Stirling (Stirling People Solutions)**

If you’re an experienced contact centre professional looking for a new role with a well established, national business, this could be the one for you.

This financial services group has been operating within the debt recovery industry for over 40 years and has an average yearly growth increase of over 30% per annum

**Role and responsibilities**:

- Resolving low value outstanding parking charges from individuals
- Predominantly dealing with inbound calls with first call resolution
- Managing difficult conversations in a sensitive and professional manner
- Entering accurate records of customer interactions
- Following processes and guidelines to deliver great service
- Achieving personal and team targets in a contact centre environment.
- Delivering or developing your skills with multi-channel communication.
- Day to day handling of multi channel communication.

**Desirable skills and experience**:

- Looking for that opportunity with an industry leading business to build a career
- Previous experience within an internal sales or collections role
- Excellent telephone manner with the ability to positively resolve situations
- Keen to excel in a great work environment
- Confident in your ability to achieve realistic targets and benefit financially
- Strong work ethic and happy to work on your own initiative

**The company**

This well established financial services business has been supplying debt recovery services to customers nationwide for over 40 years

Their client list spans from local authorities, utilities providers, and public sector institutions.

With over 600 employees across the country, they are able to provide high levels of service, and successfully deliver against client needs.

**What to do next?**

**Job Types**: Full-time, Permanent

**Salary**: £20,500.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Work from home

Supplemental pay types:

- Bonus scheme

Work Location: In person


  • Call Centre Agent

    1 week ago


    Manchester, United Kingdom BB ltd Full time

    "**Bark and Bite Call Centre in Manchester: Join Our Dynamic Team!** Are you ready to unleash your potential and be part of an exciting call centre experience? Bark and Bite, a thriving call centre in Manchester, is on the lookout for passionate individuals to join our team as Call Centre Agents. **Position: Call Centre Agent** **Location: Manchester,...

  • Call Centre Agent

    4 weeks ago


    Manchester, United Kingdom Swift Temps Full time

    General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...

  • Call Centre Agent

    2 days ago


    Manchester, United Kingdom My Claim Group Full time

    Location: Manchester, M22 **Salary**: £21,000 - £24,000 per year , Permanent About Us: My Claim Group is a dynamic and rapidly expanding organisation that specialises in providing tailored services to clients in the finance industry. We are seeking dedicated Call Centre Agents to join our team and deliver exceptional customer service to our clients. Job...

  • Call Centre Agent

    14 hours ago


    Manchester, United Kingdom Uniting People Full time

    **Call Centre Agent** **Monday - Friday 8:30am - 5:30pm** **Trafford Park** **Salary - £22,000 + Bonus** **Role**: - Building rapport with customers and up=selling/cross-selling where possible - Respond to all inbound enquiries as quickly as possible to convert into an order - Providing a first-class service to customers - Gaining an understanding of the...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom Propcall Full time

    **Company Overview**: PropCall are a specialist call handling service for the property management industry. We provide telephone answering services for small and medium-sized enterprises in the property sector, handling calls on their behalf 24/7. **Overview**: The Call Centre agent is responsible for handling inbound calls during OOH operation between 5pm...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom Reclaim Now Ltd Full time

    A Tax reclaim company **Job description** **Call Centre Agents** We are looking for experienced Sales agents to join our existing team. We are offering Full time hours but will also cater for applicants needs in other flexible timings. You will be using a purpose built, modern online based system to contact our verified list of clients throughout the UK...

  • Call Centre Agent

    4 days ago


    Manchester, United Kingdom Reclaim Now Ltd Full time

    A Tax reclaim company **Job description** **Call Centre Agents** We are looking for experienced Sales agents to join our existing team. We are offering Full time hours but will also cater for applicants needs in other flexible timings. You will be using a purpose built, modern online based system to contact our verified list of clients throughout the UK...

  • Call Centre Agent

    1 month ago


    Manchester, United Kingdom A Marketing Vocation Ltd Full time

    **Title - Call Centre Agent** **Salary 20-22k + uncapped commission structure** **Are you a highly ambitious, driven, money motivated individual?** **Amvoc are looking for applicants who tick all of the above to join our sales team.** **Due to rapid growth we are opening a new Flagship office in central Piccadilly Gardens, with great transport links and...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom Bold Talent Agency Full time

    **Call Centre Agent** **Manchester** **Weekly Pay** Looking for an opportunity to start working right away? We've got you covered! Our business and industry are booming, and we're expanding rapidly. We're looking for individuals who are eager to have amazing conversations with our customers and build strong relationships while letting their personalities...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom Bold Talent Agency Full time

    **Call Centre Agent** **Manchester** **Weekly Pay** Looking for an opportunity to start working right away? We've got you covered! Our business and industry are booming, and we're expanding rapidly. We're looking for individuals who are eager to have amazing conversations with our customers and build strong relationships while letting their personalities...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom Bold Talent Agency Full time

    **Call Centre Agent** **Manchester** **Weekly Pay** Looking for an opportunity to start working right away? We've got you covered! Our business and industry are booming, and we're expanding rapidly. We're looking for individuals who are eager to have amazing conversations with our customers and build strong relationships while letting their personalities...

  • Call Centre Operator

    2 weeks ago


    Manchester, United Kingdom Hire Group Full time

    Title: Call Centre Agent Location: Manchester **Salary**: Competitive , Permanent We are looking for an enthusiastic and customer-focused Call Centre Agent to join our team in Manchester. As a Call Centre Agent, you will be responsible for handling customer inquiries and providing excellent customer service over the phone. **Responsibilities**: -...

  • Call Centre Agent

    1 month ago


    Manchester, United Kingdom Major Recruitment Full time

    Major Recruitment are working with one of the biggest debt recovery companies in the UK based in Denton - Manchester, the role is an office based call centre agent, their office is based in M34 3UL. £19,000 per year with OTE of £28,000 and realistic earning of £32,000 37.5 hours per week (HYBRID) on a rota between 8:30am to 7pm Day off in the week when...


  • Stockport, Greater Manchester, United Kingdom LSH Auto - Mercedes Benz Full time €24,232

    We have a great opportunity for a Contact Centre Agent to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Monday - Saturday (rota) Salary £24,232 Plus OTE Bonus Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership programmes Colleague...

  • Call Centre Agent

    1 day ago


    Greater Manchester, United Kingdom LSH Auto - Mercedes Benz Full time €24,232

    We have a great opportunity for a Contact Centre Agent to join our Customer Experience Centre, based in our flagship dealership in Stockport. Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. This is a full-time role, office based. Hours 40 Monday - Saturday (rota) Salary £24,232 Plus OTE...


  • Manchester, United Kingdom Major Recruitment Full time

    **Contact Centre Agent #INDCB** **£19,000 with OTE of £28k and realistic earnings of £32K** **Hours**: 37.5 hours a week on a rota between 8.30am and 7pm **Company Description** - An opportunity with an industry leading business to build a career. - Previous experience within an internal sale or collection’s role. - Employing over 500 people -...

  • Call Centre Agent

    2 days ago


    Manchester, United Kingdom Ascent Performance Group Ltd Full time

    **A bit about us - ..** We are part of the Irwin Mitchell Group, specializing in secured/unsecured debt recovery and litigation services. At Ascent we place the customer at the heart of our operations, ensuring that within our customers most vulnerable times, we offer the support they deserve. You will play a huge part in the ongoing success of Ascent by...


  • Manchester, United Kingdom Propcall Full time

    Overview: Call Centre Agent is responsible for handling and processing all inbound calls outside of normal business hours, including bank holidays. The agent will be responsible for providing the highest-level of customer service, whilst ensuring each call is handled in a timely and effective manner. You will be responsible for providing excellent customer...

  • Call Centre Agent

    4 weeks ago


    Stockport, Greater Manchester, United Kingdom LSH Auto - Mercedes Benz Full time

    We have a great opportunity for a Contact Centre Agent to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Monday - Saturday (rota) Salary £24,232 Plus OTE Bonus Benefits: Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership...

  • Call Centre Agent

    2 weeks ago


    Stockport, Greater Manchester, United Kingdom LSH Auto - Mercedes Benz Full time €24,232

    We have a great opportunity for a Contact Centre Agent to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Monday - Saturday (rota) Salary £24,232 Plus OTE Bonus Benefits: Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership...