Office Administrator
5 months ago
**Key Responsibilities**:
- Accurately process and manage customer orders using our digital system, Fresho.
- Deliver top-tier customer service, handling inquiries and issues with swift resolution.
- Carry out a range of administrative duties to support and streamline business operations.
- Ensure meticulous record-keeping and assist with HACCP compliance documentation.
- Drive continuous improvements in office procedures and digital workflow.
**Requirements**:
- Proven background in administrative roles with a strong emphasis on digital tool proficiency.
- Exceptional computer skills, with the capability to master new systems like Fresho and Xero quickly.
- Outstanding communication abilities and a customer-first mindset.
- OrganiSational expertise with a knack for multitasking and prioritising tasks.
- Familiarity with HACCP reporting is a plus.
**What We Offer**:
- A central role during a pivotal time of digital innovation in our business.
- Opportunities to shape our administrative practices and make a lasting impact.
- A collaborative, family-centric atmosphere where innovation is encouraged.
- Competitive salary and a comprehensive benefits package.
- A structured probation period with goal-oriented feedback and support.
**Salary**: £14,000.00-£18,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Barry: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (required)
**Experience**:
- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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