Office Administrator

6 months ago


Barry, United Kingdom S R DAVIS LTD Full time

**Key Responsibilities**:

- Accurately process and manage customer orders using our digital system, Fresho.
- Deliver top-tier customer service, handling inquiries and issues with swift resolution.
- Carry out a range of administrative duties to support and streamline business operations.
- Ensure meticulous record-keeping and assist with HACCP compliance documentation.
- Drive continuous improvements in office procedures and digital workflow.

**Requirements**:

- Proven background in administrative roles with a strong emphasis on digital tool proficiency.
- Exceptional computer skills, with the capability to master new systems like Fresho and Xero quickly.
- Outstanding communication abilities and a customer-first mindset.
- OrganiSational expertise with a knack for multitasking and prioritising tasks.
- Familiarity with HACCP reporting is a plus.

**What We Offer**:

- A central role during a pivotal time of digital innovation in our business.
- Opportunities to shape our administrative practices and make a lasting impact.
- A collaborative, family-centric atmosphere where innovation is encouraged.
- Competitive salary and a comprehensive benefits package.
- A structured probation period with goal-oriented feedback and support.

**Salary**: £14,000.00-£18,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Barry: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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