Bookings Co-ordinator
2 weeks ago
**J O B V A C A N C Y**
**Bookings Coordinator**
The Scotch Whisky Experience is a 5 star visitor attraction located at the top of The Royal Mile.
We are currently looking for a highly efficient, passionate and well-organised bookings coordinator to join our team. Working hours are generally Monday to Friday 9am-5pm - occasional weekend and evening work may be required.
**Essential attributes**:
- Experience of working in a busy office environment
- Excellent organisational skills
- Excellent IT skills
- Excellent communication skills
- A warm, friendly and approachable manner
- A high level of flexibility and a good team player
- Excellent grasp of the English language - both written & spoken
- Trustworthy and sensitive with confidential information
**Key responsibilities**
- To answer all incoming calls to our main line
- To accurately use our booking systems and telephone system
- To communicate tour bookings internally
- To undertake general office administration
- To work closely with the Bookings and Events Manager in all areas of their work
- To maintain a good working knowledge of tour operator contracts
- To confirm group tour bookings and process payments using our bookings software
**Job Types**: Full-time, Permanent
**Salary**: £22,435.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
Application deadline: 20/01/2023
Reference ID: Bookings 01/23
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