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Service Coordinator

2 months ago


Norwich, United Kingdom Panks Engineers Ltd Full time

Panks is a family run business, that was established in 1842. We are currently looking for a Service Coordinator, to join the Panks team, in our Norwich branch, on a 40-hour week contract working 8am - 5pm Monday to Friday, with a one hour unpaid lunch break.

**Main Responsibilities**
- Diarising, dealing and booking of customer maintenance schedules
- Liaising with the Workshop regarding jobs
- Preparing and producing invoices for customers using Exchequer (full training will be given)
- Answering telephones and dealing with customer queries.
- Dealing with customers’ face to face - booking in services.
- Filing
- Day to day ad hoc duties.

**Skills needed**
- Experience working in an office environment
- Good customer service skills and polite phone manner
- Experience using Microsoft office programmes
- Good team worker
- Administrative skills

**You would receive;**
- 23 days holiday per year plus bank holidays off.
- Salary negotiable depending on experience and skills
- Pension Scheme
- Free Parking
- Uniform/PPE

**Current pay FROM £10.42**

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- Free parking
- Sick pay

Schedule:

- Monday to Friday

COVID-19 considerations:
All staff are required to wear a mask while moving around the building, these are provided.
Sanitiser and gloves available
Contactless daily temperature checks on all staff and visitors.
Health declarations for visitors

**Experience**:

- Administrative/service: 2 years (preferred)

Work Location: In person

Reference ID: HRJD019