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Client Relations Coordinator

2 months ago

Norwich, United Kingdom Service Service Full time

Our client is a forward-thinking and innovative insolvency firm that is experiencing rapid growth and is currently seeking a Client Services Administrator to enhance their team.

We are in search of individuals who are bright, driven, and most importantly, can embody the core values of the organization – fostering creativity, being approachable, and delivering exceptional service consistently.


Key responsibilities include:

  • Composing letters and statutory documentation
  • Tracking and updating case schedules to ensure compliance with all statutory and internal deadlines
  • Generating precise file notes based on bank statements and other inquiries
  • Preparing regular case assessments and ensuring proper file maintenance
  • Communicating with creditors, debtors, and directors
  • Managing incoming calls and directing them appropriately
  • Drafting standard correspondence and documents
  • Handling incoming and outgoing mail
  • Utilizing internal databases and systems to accurately log information
  • Providing administrative assistance to the broader team
The ideal candidate will demonstrate adaptability, a strong desire to learn, and the ability to collaborate effectively within a team; a proactive attitude is essential.

As a developing organization, we seek individuals who are results-oriented and ready to contribute actively to the company's progress.


Required qualifications:

  • Organized, dependable, and flexible
  • Excellent communication skills
  • Strong work ethic
  • Team-oriented
  • Ability to prioritize and manage a demanding workload
  • Positive demeanor and capacity to remain composed under pressure
  • Proficient in MS Office and IT-savvy
Our client provides structured training opportunities, both internally and through industry-recognized programs.

Office hours are Monday to Friday, with the possibility of hybrid and flexible working arrangements.