Customer Service Assistant Level 1
2 days ago
**Customer Service Assistant Level 1**:
- Hourly Rate
- ** £10.62**
- Location
- ** Melton Mowbray**
- Contract Type
- ** Permanent**
- Hours / Specific Hours- **Weekend working.**:
- **Shifts between 8:30am-17:00pm**:
- **6 hour contract.**
**The Vacancy**
We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.
Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.
Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.
If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.
**The Company**
We're a family-owned business with honest and fair family values at our heart.
For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.
So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.
**Rewards & Benefits**
**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:
Holiday accommodation
- Educational benefits
- Financial support
**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Celebratory gifts**
- From becoming a parent to getting married or celebrating a significant anniversary - if it’s important to you, it’s important to us. So, we’ll celebrate with you with a wilko gift card.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.
-
Customer Services Assistant
2 days ago
Melton Mowbray, United Kingdom Major Recruitment Full time**The Role** Major Recruitment Ltd are currently recruiting for an experienced **Temporary Customer Services Assistant**based with our client in **Melton Mowbray.** This role is a temporary position during our client’s peak season which runs**through tothe end of January (permanent posts also available)** The role is to start immediately!! **The...
-
Customer Service Representative
3 weeks ago
Melton Mowbray, Leicestershire, United Kingdom ATTB - The Big Jobsite Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at ATTB - The Big Jobsite. This role is perfect for someone who is passionate about delivering exceptional customer service and has a strong ability to interact sensitively with others.Main Responsibilities:Provide high-level customer...
-
Customer Service Delivery Manager
2 weeks ago
Melton Mowbray, United Kingdom Example Recruitment Full timeJob SummaryWe are looking for an experienced Gas Planner to join our team in Melton Mowbray on a permanent/hybrid basis. As the main point of contact for tenants, you will develop positive relationships with residents to ensure customer satisfaction.Main Responsibilities:Tenant Communication: Develop and maintain effective communication with tenants,...
-
Customer Services/sales Assistant
6 hours ago
Melton Mowbray, United Kingdom Funbikes Full timeFunbikes is a market leading retailer of adult and child outdoor vehicles and toys and we are currently looking for enthusiastic individuals to expand our customer support team. **Job Duties Include**: - Dealing with customer queries and questions on a variety of products and suggesting suitable options - Placing orders and documenting in the correct...
-
Executive Assistant
3 days ago
Melton Mowbray, Leicestershire, United Kingdom Samworth Brothers Limited Full timeJob DescriptionAs an Executive Assistant at Samworth Brothers Limited, you will play a critical role in supporting the Group Executive Board (GEB) members. Your responsibilities will include:1. Providing high-level administrative support, including coordinating calendars, managing email inboxes, and arranging travel arrangements.2. Developing meeting packs...
-
Customer Service
2 days ago
Melton Mowbray, United Kingdom Aramex Full timeEnsure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the RoadFreight Department. **MAIN DUTIES AND RESPONSIBILITIES** - Weekly completion and sending of KPI Reports - Ensure shippers commercial invoices have the required customs information - Monitor weekly...
-
Customer Service
4 days ago
Melton Mowbray, United Kingdom Aramex Full timeEnsure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the RoadFreight Department. **MAIN DUTIES AND RESPONSIBILITIES** - Weekly completion and sending of KPI Reports - Ensure shippers commercial invoices have the required customs information - Monitor weekly...
-
Sales and Customer Services Advisor
7 months ago
Melton Mowbray, United Kingdom Funbikes Full timeFunbikes, a leading retailer of adult and child outdoor vehicles and toys, is seeking enthusiastic individuals to join our customer support team on a zero-hour contract. This role primarily involves showroom sales, assisting customers, and handling inquiries. Our story began in 2001, with a focus on manufacturing, importing, and retailing a variety of...
-
Customer Service Advisor
6 hours ago
Melton Mowbray, United Kingdom The AA Full time**Company description**: **Role**: Customer Service Advisor **Location**: Melton Mowbray/Remote working options **Salary**: £20,100 - £21,100 **Hours**: Monday - Friday between hours of 8am - 6pm, 37.5 hours per week **Contract**: Permanent, full time and part time positions are available. Initial training is on site with flexible training patterns for...
-
Customer Service Apprenticeship
7 months ago
Melton Mowbray, United Kingdom The Apprenticeship Centre Full timeThis is a fantastic opportunity to develop a career with a large retail business specialising in flooring. The company is keen to recruit a new apprentice to join their busy branch in Nuneaton. This is a varied role which will lead to a long term permanent position, with career development available too. You'll be undertaking work based learning. **As an...
-
Customer Service Advisor
7 months ago
Melton Mowbray, United Kingdom The AA Full time**This is the job**: **Role**:Customer Service Advisor - Prestige Centre **Salary**: £21,320.04 **Location**: Melton Mowbray **Workstyle**: Office based until fully trained then Dynamic working between the office and home **Contract**: Permanent Full-time **Hours**: 37.5 hours per week, Monday to Friday between 08:00 - 18:00 **Do you get a kick out of...
-
Customer Service Advisor
7 months ago
Melton Mowbray, United Kingdom The AA Full time**This is the job**: **Salary**: £21,320.04 **Location**: Melton Mowbray **Workstyle**: Office based until fully trained then Dynamic working between the office and home **Contract**: Permanent Full-time **Hours**: 37.5 hours per week, Monday to Friday between 08:00 - 18:00 **Do you get a kick out of solving problems?** **Are you energized by speaking...
-
Customer Service Advisor
7 months ago
Melton Mowbray, United Kingdom The AA Full time**This is the job**: **Salary**: £21,320.04 **Location**: Melton Mowbray **Workstyle**: Office based until fully trained then Dynamic working between the office and home **Contract**: Permanent Full-time **Hours**: 37.5 hours per week, Monday to Friday between 08:00 - 18:00 **Do you get a kick out of solving problems?** **Are you energized by speaking...
-
Customer Service Advisor
7 months ago
Melton Mowbray, United Kingdom The AA Full time**This is the job**: **Role**: Customer Service Advisor - Prestige **Salary**: £21,320.04 **Location**: Melton Mowbray **Workstyle**: Office based until fully trained then Dynamic working between the office and home **Contract**: Permanent Full-time **Hours**: 37.5 hours per week, Monday to Friday between 08:00 - 18:00 - Do you get a kick out of...
-
Prestige Customer Advisor
7 months ago
Melton Mowbray, United Kingdom The AA Full time**This is the job**: **Position**:Prestige Customer Advisor **Salary**: £22,968 **Location**: Melton Mowbray **Workstyle**: Office based until fully trained then Dynamic working between the office and home **Contract**: Permanent Full-time **Hours**: 37.5 hours per week, Monday to Friday between 08:00 - 18:00 working 1 in 3 Saturdays 09:00 -...
-
Customer Experience Assistant
1 month ago
Melton Mowbray, Leicestershire, United Kingdom CH&Co Catering Limited Full timeCatering Support Staff WantedWe're CH&Co Catering Limited, passionate about creating memorable food experiences for our clients. Our expertise lies in crafting bespoke solutions that cater to individual needs.We're looking for two skilled individuals to fill the positions of Front of House Assistants at our client site just outside Melton Mowbray.The...
-
Customer Consultant
3 days ago
Melton Mowbray, United Kingdom The Melton Building Society Full timeThe Melton has been helping people to buy their homes and make the most of their savings since 1875. Our success is built on being a mutual building society which places customers and the community at the heart of everything we do. We have an opportunity for a Customer Consultant to join our Branch network. This role is an excellent opportunity for a...
-
Customer Service Advisor
7 months ago
Melton Mowbray, United Kingdom Funbikes Full timeFunbikes, a leading retailer of adult and child outdoor vehicles and toys, is seeking enthusiastic individuals to join our customer support team as Customer Service Advisors on a rolling monthly contract. Our story began in 2001 with a focus on manufacturing, importing, and retailing a variety of indoor and outdoor vehicles and toys for all ages. We have...
-
Food Service Associate
1 month ago
Melton Mowbray, Leicestershire, United Kingdom CH&Co Catering Limited Full timePart-time Front of House Assistant OpportunitiesWe are CH&Co Catering Limited, a catering company taking a thoughtful and mindful approach to food experiences. Our mission is to delight customers by providing bespoke solutions for workplace clients.We have two openings for Front of House Assistants at our client site near Melton Mowbray. This 7-day operation...
-
Motor Trade Customer Service Advisor
2 weeks ago
Melton Mowbray, United Kingdom Perfect Placement Full timeAbout Us: Perfect Placement - The UK's Leading Automotive Recruitment AgencyWe are seeking a highly motivated and experienced Motor Trade Customer Service Advisor to join our client's busy Service Department in Melton Mowbray. As a Service Advisor, you will play a key role in ensuring that our customers receive a first-class service experience.Key...