Motor Trade Customer Service Advisor
1 day ago
We are seeking a highly motivated and experienced Motor Trade Customer Service Advisor to join our client's busy Service Department in Melton Mowbray. As a Service Advisor, you will play a key role in ensuring that our customers receive a first-class service experience.
Key Responsibilities:
- To provide exceptional customer service and communicate effectively with customers about service and repair work
- To produce job cards and update customer records on our in-house system
- To prepare and complete invoices for services rendered
- To advise customers on estimated costs of repairs and timescales of work
Requirements:
- A minimum of 1 year's experience in a Service Advisor role
- The ability to communicate effectively with customers and colleagues
- Excellent organisational skills and attention to detail
- Familiarity with motor dealership database software
What We Offer:
Basic salary of up to £28,000 with OTE of £35,000, plus benefits package.
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