Parts Advisor
5 months ago
**Parts Advisor**:
As a parts advisor, you will work with closely with the aftersales team in the accurate identification, pricing and procurement of parts for supply to the workshop and associated customers. The same level of service is also provided to the trade and general public as a retail over the counter service. It is therefore important that the our colleagues reflects the brand values at all times and is able to maximise on sales opportunities by delivering accurate advice.
**The role**:
- Order Preparation - Picking/procuring parts for customer orders and checking availability of stock from various enquiries.
- Sales and Customer Service - Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries, you will be developing customer relationships through providing and creating an effective first impression.
- Stock Control - Ensuring consumables and service parts are regularly replenished, also providing a swift service to workshop and other departments and retail customers.
- Handle return to supplier processing and complete all relevant administration promptly and accurately.
**What do you need to succeed as a Parts Advisor?**:
- Full UK manual driving licence
- Parts experience preferrable
- Experience working alone as well as in a team
- Organisation/admin/computer systems experience
- Excellent communication skills
- Sound knowledge of vehicle layout, parts catalogues and computer stock lists
- Be a problem solver and self starter
- Ability to create great customer experiences
Salary - £24,000 - £27,000 per annum
Company Benefits - Staff discount scheme. Travel allowance 7.5 miles from dealership.
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