Customer Feedback Officer

**Purpose** Customer Feedback Officer required to work within our repairs and maintenance team. **Roles and Responsibilities** - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. - Reporting queries, feedback and...

We are currently recruiting for 2 x Customer Feedback Officer's to work within South Tyneside within a busy Repairs and Maintenance team. **The Role**: - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. -...

Nineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors. - We are delighted to be working with a local authority client, recruiting on their behalf for an Customer Feedback Officer based in South...

We are currently recruiting for 1 x experienced, Senior Complaints and Feedback Officer to join a local company within South Tyneside. **The Role (not limited to)**: - The role will focus primarily on Children Social Care complaints, but will also cover complaints relating to Adult Social Care. - To manage statutory complaints services for Children’s and...

We are looking to recruit an experienced Customer officer to work within a repairs and maintenance team for the local Council. **The role** - Working with the team to answer customers queries from homeowners - Taking both feeedback - Handling comlaints to resolution - Assisting the team to make sure learning from feedback is embedded in the team - Checking...

Zenith People have an opportunity to work for a manufacturing business in the North East. The company are looking for an individual who is to offer finance and admin support, as well as delivering excellent customer service to the team when needed. The role will be Monday-Friday on 40 hour contract. The responsibilities of the role are as...

Seven Resourcing are looking for a temporary Senior Complaints and Feedback Officer to work with the Social Care Team in South Shields. This position is initially for a period of 3 months and is paying £22.55 PAYE or £27.28 umbrella per hour. The working hours are Monday - Friday from 9am - 5pm. **The role**: To ensure that an effective procedure for...

Service Design Digital Officer (Town Hall, South Shields) £29,439 pa Fixed Term Contract for 3 Years The Digital and ICT Service are delivering exciting change to South Tyneside, and we have vacancies to support a new Service Design Programme. We are looking for motivated, passionate people to join our team as a Service Designer, Delivery Manager, Senior...

**Details**: **Reference number**: - 261017**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: - 7Contents Location About the job **Benefits**: Things you need to...

**Customer Relations Officer** **Hybrid Working/1 day a week in the office** **Ongoing long-term contract** Our client are looking to recruit experienced Customer Relations Officer to join their team on an ongoing basis **Key responsibilities of the Customer Relations Officer will include**: - Handling all customer complaints, including acknowledging...

CCR is looking for a customer service advisor to join the local authorities in South Tyneside. This individual will have an enthusiastic and analytical approach to work and be able to work as a team. Location - Heddon Way South Shields NE340NT the role: - Must have experience of working in housing customer facing environments - experience writing reports...

Good communicator - Self-driven/motivated - Perceptive - Polite - Resilient - Good team player **The specifics of the job will include**: - Receiving calls from/calling Customers - Establishing Relationships with Customers - Processing orders - Progressing paperwork and orders through online system - Liasing with office manager **Salary, Holiday...

Good communicator - Self-driven/motivated - Perceptive - Polite - Resilient - Good team player **The specifics of the job will include**: - Receiving calls from/calling Customers - Establishing Relationships with Customers - Processing orders - Progressing paperwork and orders through online system - Liasing with office manager **Salary, Holiday...

Permanent- South Tyneside- Posted 3 hours ago**The person we’re looking for**: - Good communicator - Self-driven/motivated - Perceptive - Polite - Resilient - Good team player **The role responsibilities**: - Receiving calls from/calling Customers - Establishing Relationships with Customers - Processing orders - Progressing paperwork and orders through...

Customer Service Advisor - 29 hpw (Monday to Friday) (South Shields Town Hall/Jarrow Town Hall, Customer Service Centres) £24,496 pa pro rata We are looking for a team player who is highly organised and self-motivated with a professional manner and effective communication skills to work in the Customer Service Front Facing Team between both South Shields...

**Job Summary**: Contract Type: Permanent Working Pattern: Full time Advert Start Date: 22/05/2024 Advert End Date: 12/06/2024 12:00 **Salary**: £23,893 pa Hours per week: 37 Job Category: Finance / Benefits / Revenues / Procurement Vacancy ID: 264801 Employment Location: Town Hall, South Shields Post Number: BR03524 Number of posts: 1 Closing...

Service Desk Officer x 2 Posts (Hawthorne Offices, Jarrow) £21,968 - £24,496 pa (Career Grade) South Tyneside Council are recruiting two enthusiastic Service Desk Officers to join our Digital and ICT Service. You will work on the ICT Service Desk as part of the Service Delivery Team, providing 1st Line Support and your duties will include: - Fault...

Benefits Officer x 2 Posts (Hawthorne Building, Viking Industrial estate, Jarrow/Hybrid working) £25,409 pa Full - time (37hrs), Monday to Friday, flexible working scheme We are looking for team players who are highly organised and self-motivated with a professional manner and the effective communication skills to work in the Revenues and Benefits Service...

Invoice Management Officer - 30 hpw (Town Hall, South Shields) £21,968 pa pro rata Working as part of the Procurement Team, you will be responsible for the completion of a range of Invoice Management functions, ensuring the delivery of an efficient service for both internal and external customers. You will be responsible for completing tasks within...

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by...