Customer Feedback Officer

**Purpose** Customer Feedback Officer required to work within our repairs and maintenance team. **Roles and Responsibilities** - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. - Reporting queries, feedback and...

**Purpose** To ensure that an effective procedure for representations/complaints is available to service users and/or their representatives. To act as the Designated Complaints Manager and ensure that the Local Authority meets its statutory duties and responsibilities required by the NHS and Community Care Act 1990 and Children’s act 1989 in respect of...

Seven Resourcing are looking for a temporary Senior Complaints and Feedback Officer to work with the Social Care Team in South Shields. This position is initially for a period of 3 months and is paying £22.55 PAYE or £27.28 umbrella per hour. The working hours are Monday - Friday from 9am - 5pm. **The role**: To ensure that an effective procedure for...

We are currently recruiting for 1 x experienced, Senior Complaints and Feedback Officer to join a local company within South Tyneside. **The Role (not limited to)**: - The role will focus primarily on Children Social Care complaints, but will also cover complaints relating to Adult Social Care. - To manage statutory complaints services for Children’s and...

We are currently recruiting for a Customer Liaison Officer to join our team within South Tyneside. **The role**: - Being the first point of contact with customers, providing excellent customer service which our tenants have come to expect as standard. - Communicate politely, clearly and concisely at all times, recognising and apologising for mistakes if...

We are currently recruiting for 2 x Customer Liaison Officer to join our team within South Shields. Duties Of The Role: - Being the first point of contact with customers, providing excellent customer service which our tenants have come to expect as standard. - To communicate politely, clearly and concisely at all times, recognising and apologising for...

**Customer Relations Officer** **Hybrid Working/1 day a week in the office** **Ongoing long-term contract** Our client are looking to recruit experienced Customer Relations Officer to join their team on an ongoing basis **Key responsibilities of the Customer Relations Officer will include**: - Handling all customer complaints, including acknowledging...

Client Local Authority in Croydon Job Title Customer Service Officer Pay Rate £15.06 an hour PAYE Hours 36 Hours a week (9AM-5PM) Duration 3 Month contract (Strong potential of temp to perm) Location First 4 weeks role is fully office based in Bernard Weatherill House Croydon. Once trained hybrid working will be in place. Description **Key...

**Post title**: Asset Officer **Location**: Within the Borough of South Tyneside **Salary**: Band 6 £27,850 - £29,244 **Closing date**: Noon, on Friday 17th February 2023 Are you passionate about providing Great Homes and Service to our customers? If this sounds like you, then David and Craig would love to hear from you! South Tyneside Homes have a...

We are currently recruiting for 2x Support Officer's required to work in a repairs and maintenance setting. **THE ROLE** - Assisting in the day to day admin duties to assist the management team leaders and surveyors in the claiming of job tickets. - Raising orders for services and materials, contacting customers to arrange appointments for work and dealing...

**We are looking for an experienced administrator to provide administrative and clerical support in a busy local authority office in South Shields**. **The role** - ** **Assist in the organisation and provision of clerical and admin support in relation to the service area - Maintaining records. - Responding to and answering queries (including by letter) -...

**We are looking for an experienced administrator to provide administrative and clerical support in a busy local authority office in South Shields**. **The role** - Assist in the organisation and provision of clerical and admin support in relation to the service area - Maintaining records. - Responding to and answering queries (including by letter) -...

Salary - £40,604 - £45,500 Number of jobs available - 1 Detail of reserve list - 12 Months Region - North East City/Town - South Shields Building/Site - NMS Unit 8 Waverly Market Dock, NE33 1LE Grade - Other Organisation Grade for HMPPS - NPS Pay Band 5 National Post Type - Permanent Working Pattern - Full Time, Flexible Working Role Type -...

PLEASE NOTE THERE IS AN OCCUPATIONAL REQUIREMENT FOR FEMALE OFFICERS DUE TO THE NEED TO SEARCH FEMALE STAFF AND VISITORS ENTERING AND LEAVING THE WAREHOUSE. YOU MUST BE ABLE TO WORK 4 ON 4 OFF DAY SHIFT AND HAVE ACCESS TO YOUR OWN VEHICLE TO TRAVEL TO EACH SITE. Job Objectives & Responsibilities ·To protect our customer's property, people and / or...

**RESPONSIBILITIES** - **Deal with tenancy sign ups, terminations and general advice to tenants and residents.**: - **Provide secretarial and administrative support to the Area Manager or Community Safety and Tenancy Enforcement Manager as required.**: - **Work as part of the team and assist in covering the front line housing and area management office...

PLEASE NOTE THERE IS AN OCCUPATIONAL REQUIREMENT FOR FEMALE OFFICERS DUE TO THE NEED TO SEARCH FEMALE STAFF AND VISITORS ENTERING AND LEAVING THE WAREHOUSE. YOU MUST BE ABLE TO WORK 4 ON 4 OFF DAY SHIFT AND HAVE ACCESS TO YOUR OWN VEHICLE TO TRAVEL TO EACH SITE.Job Objectives & Responsibilities·To protect our customer's property, people and / or assets by...

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by...

Our client in South Shields is looking for a string administrator with a flair for multi tasking, customer service and logical thinking. Its a role with variety and on occasions will be challenging and also rewarding. You will need great attention to detail and good IT skills. **Overall objectives of the post** - To work with elected members, communities,...

**What's involved with this role**: **Temporary Support Officer / Admin x3 - Repairs** **Reference no: S Tyneside Repairs SO** **Pay rate: £14.61 per hour PAYE** **Role Length: This opening assignment is for 13 months** A Support Officer is required to work in a repairs and maintenance setting, assisting in the day to day admin duties to assist the...

MS are currently recruiting for a **Telephone Researcher based in South Shields**, this is a temporary assignment that is due to run until the end of March 2024, however there is the possibility of this being extended. This is a 37 hour a week, office based role and the working hours are 9AM and 7PM Monday to Thursday. The salary is £10.50 per hour. Our...