Complaints and Customer Feedback Coordinator

**Purpose** Customer Feedback Officer required to work within our repairs and maintenance team. **Roles and Responsibilities** - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. - Reporting queries, feedback and...

**Roles and Responsibilities** - Customer Feedback Officer required to work within our repairs and maintenance team. - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. **Mandatory Compliance Requirements** - CV -...

We are currently recruiting for 2 x Customer Feedback Officer's to work within South Tyneside within a busy Repairs and Maintenance team. **The Role**: - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. -...

Seven Resourcing are looking for a temporary Senior Complaints and Feedback Officer to work with the Social Care Team in South Shields. This position is initially for a period of 3 months and is paying £22.55 PAYE or £27.28 umbrella per hour. The working hours are Monday - Friday from 9am - 5pm. **The role**: To ensure that an effective procedure for...

We are currently recruiting for 1 x experienced, Senior Complaints and Feedback Officer to join a local company within South Tyneside. **The Role (not limited to)**: - The role will focus primarily on Children Social Care complaints, but will also cover complaints relating to Adult Social Care. - To manage statutory complaints services for Children’s and...

We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team. Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively. This role involves acting as an...

We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team. Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively. This role involves acting as an...

FT 35 hours per week -Hybrid Home & Kent Hubs?As one of our Complaints Executives at Saga Insurance, you will be responsible for managing and resolving customer complaints.As a business, we support a diverse group of customers and help them at various stages of their lives. Our Complaints team specialise in being customer champions looking to restore...

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes...

Join a leading local authority in Hampshire as an interim Complaints Officer and play a vital role in ensuring customer satisfaction and service excellence. Role: Interim Complaints Officer Pay: £20-£23 per hour, competitive based on experience As an Interim Complaints Officer, your responsibilities will include: * Handling customer complaints...

Join a leading local authority in Hampshire as an interim Complaints Officer and play a vital role in ensuring customer satisfaction and service excellence.Role: Interim Complaints OfficerPay: £20-£23 per hour, competitive based on experienceAs an Interim Complaints Officer, your responsibilities will include: * Handling customer complaints promptly and...

We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team. Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively. This role involves acting as an...

We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team. Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively. This role involves acting as an...

Job Title: Complaints Manager Location: Reigate Salary: £35,000 per annum Reporting to: Internal Operations Manager The key element to the role of Complaints/Customer Service Manager is to support the Internal Operations Manager by managing the day-to-day customer service function, including managing incoming 'expressions of dissatisfaction'...

Job Title: Complaints Manager Location: Reigate Salary: £35,000 per annum Reporting to: Internal Operations Manager The key element to the role of Complaints/Customer Service Manager is to support the Internal Operations Manager by managing the day-to-day customer service function, including managing incoming 'expressions of dissatisfaction' and written...

Usay Compare is a fast paced, exciting place to work. Both a marketplace for Private Medical Insurance and a stellar employer for progression;we have achieved 4.4 stars as an employer on Glassdoor. We are a team that thrive on challenges, and always have honesty at the heart of our values; thus, providing a great place to work and progress. With compliance...

We are looking to recruit an experienced Customer officer to work within a repairs and maintenance team for the local Council. **The role** - Working with the team to answer customers queries from homeowners - Taking both feeedback - Handling comlaints to resolution - Assisting the team to make sure learning from feedback is embedded in the team - Checking...

**Customer Relations Officer** **Hybrid Working/1 day a week in the office** **Ongoing long-term contract** Our client are looking to recruit experienced Customer Relations Officer to join their team on an ongoing basis **Key responsibilities of the Customer Relations Officer will include**: - Handling all customer complaints, including acknowledging...

Position: Customer Care CoordinatorLocation: HungerfordHours Per Week:37.5 PermanentSalary Details: CompetitiveWhat you'll be doing? The Customer Care team make sure home buyers receive the very best care following their home buying experience.Being in a customer-facing role with us is a little bit different than most businesses. Our customers expect their...

Excellent opportunity to join our client on a temp basis for 3 months +. Our client is seeking a Customer Care Coordinator for their lovely team based on site in the Theale office. This role is purely office based. You will need excellent excellent Excel & IT skills, strong administration ability and good customer service skills. You will be required to work...