Customer Feedback Officer

3 weeks ago


South Tyneside, United Kingdom LSS (Staff Recruitment and Training Agency) Full time

**Roles and Responsibilities**
- Customer Feedback Officer required to work within our repairs and maintenance team.
- Working with the team to answer customers queries, feedback and complaints.
- Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers.

**Mandatory Compliance Requirements**
- CV
- Eligibility to work in the UK
- The last 2 years written references with all gaps verified
- Customer Service experience
- A team with over 20 years Administration Public Sector/Trades/Built Environment/Construction Recruitment experience
- Access to a wide selection of vacancies across the UK
- The choice of PAYE or Limited company schemes
- Weekly payroll service
- Excellent rates of pay

**Salary**: £14.40-£14.44 per hour

Work Location: In person

Reference ID: 6331514293904



  • South Shields, United Kingdom LSS (Staff Recruitment and Training Agency) Full time

    **Purpose** Customer Feedback Officer required to work within our repairs and maintenance team. **Roles and Responsibilities** - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. - Reporting queries, feedback and...


  • South Shields, United Kingdom LSS (Staff Recruitment and Training Agency) Full time

    **Purpose** Customer Feedback Officer required to work within our repairs and maintenance team. **Roles and Responsibilities** - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. - Reporting queries, feedback and...


  • South Tyneside, United Kingdom All Temps Recruitment Ltd Full time

    We are currently recruiting for 1 x experienced, Senior Complaints and Feedback Officer to join a local company within South Tyneside. **The Role (not limited to)**: - The role will focus primarily on Children Social Care complaints, but will also cover complaints relating to Adult Social Care. - To manage statutory complaints services for Children’s and...


  • South Shields, United Kingdom LSS (Staff Recruitment and Training Agency) Full time

    **Purpose** To ensure that an effective procedure for representations/complaints is available to service users and/or their representatives. To act as the Designated Complaints Manager and ensure that the Local Authority meets its statutory duties and responsibilities required by the NHS and Community Care Act 1990 and Children’s act 1989 in respect of...


  • South Shields, United Kingdom Seven Resourcing Full time

    Seven Resourcing are looking for a temporary Senior Complaints and Feedback Officer to work with the Social Care Team in South Shields. This position is initially for a period of 3 months and is paying £22.55 PAYE or £27.28 umbrella per hour. The working hours are Monday - Friday from 9am - 5pm. **The role**: To ensure that an effective procedure for...


  • South Yorkshire, United Kingdom Sellick Partnership Full time

    **Customer Relations Officer** **Hybrid Working/1 day a week in the office** **Ongoing long-term contract** Our client are looking to recruit experienced Customer Relations Officer to join their team on an ongoing basis **Key responsibilities of the Customer Relations Officer will include**: - Handling all customer complaints, including acknowledging...


  • South Croydon, United Kingdom Adecco UK Full time

    Client Local Authority in Croydon Job Title Customer Service Officer Pay Rate £15.06 an hour PAYE Hours 36 Hours a week (9AM-5PM) Duration 3 Month contract (Strong potential of temp to perm) Location First 4 weeks role is fully office based in Bernard Weatherill House Croydon. Once trained hybrid working will be in place. Description **Key...


  • South Tyneside, United Kingdom Zenith People Full time

    Good communicator - Self-driven/motivated - Perceptive - Polite - Resilient - Good team player **The specifics of the job will include**: - Receiving calls from/calling Customers - Establishing Relationships with Customers - Processing orders - Progressing paperwork and orders through online system - Liasing with office manager **Salary, Holiday...


  • South Tyneside, United Kingdom Zenith People Full time

    Good communicator - Self-driven/motivated - Perceptive - Polite - Resilient - Good team player **The specifics of the job will include**: - Receiving calls from/calling Customers - Establishing Relationships with Customers - Processing orders - Progressing paperwork and orders through online system - Liasing with office manager **Salary, Holiday...


  • South Tyneside, United Kingdom Zenith People Full time

    Permanent- South Tyneside- Posted 3 hours ago**The person we’re looking for**: - Good communicator - Self-driven/motivated - Perceptive - Polite - Resilient - Good team player **The role responsibilities**: - Receiving calls from/calling Customers - Establishing Relationships with Customers - Processing orders - Progressing paperwork and orders through...


  • South Tyneside, United Kingdom Tempting Recruitment Full time

    **Exciting Career Opportunity**:Parking Enforcement Officer**, South Tyneside** - **Are you a dynamic and skilled professional ready to make a significant impact as a **Parking Enforcement Officer **within a progressive local authority?**: - **If so, an outstanding opportunity awaits you!** *** **About Us**: At Tempting Recruitment, we take pride in...


  • East Ham South, United Kingdom Gateway Housing Association Full time

    Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by...


  • South Tyneside, United Kingdom South Tyneside Council Full time

    Pensions Officer x 7 Posts (Town Hall, South Shields) £21,189 pa (pro rata) Range of Fixed Term Contracts from 6 months up until 31 March 2024 (Varied/Part-time Hours will be Considered) Are you a quick learner who is always open to possibilities for self-development? If so, we may have the exact opportunity you are looking for. We have several vacancies...


  • South Tyneside, United Kingdom South Tyneside Council Full time

    Pensions Officer x 3 Posts (Town Hall, South Shields) £21,189 pa (pro rata) Range of Fixed Term Contracts from 6 months up until 31 March 2024 (Varied/Part-time Hours will be Considered) Are you a quick learner who is always open to possibilities for self-development? If so, we may have the exact opportunity you are looking for. We have several vacancies...

  • Road Tester

    4 weeks ago


    South Tyneside, United Kingdom Ingenia Resourcing & Recruitment Limited Full time

    Are you from a technical background and have an understanding of vehicles, and looking for a move or new challenge. Are you looking for a move? If so, here is a great opportunity for you. As a Road Tester working for this family owned business you will be required to road test vehicles after service or repair report back your findings and provide feedback...


  • South Tyneside, United Kingdom South Tyneside Council Full time

    **Job Summary**: Contract Type: Permanent Working Pattern: Full time Advert Start Date: 24/01/2024 Advert End Date: 08/02/2024 12:00 **Salary**: £23,893 pa Hours per week: 37 Job Category: Admin / Secretarial / Customer Services Vacancy ID: 258093 Employment Location: Education Standards, Attendance Monitoring Team Post Number: CF01224 Number of...

  • Trainer

    1 month ago


    South Tyneside, United Kingdom Zenith People Full time

    Permanent- South Tyneside- Posted 53 mins ago**The role responsibilities**: - To deliver high quality vocational, employability, and career development sessions (accredited and non-accredited) using methods that will stimulate learning appropriate to learner needs and the demands of the course. - Liaison with employers (where needed) on the development of...


  • South Tyneside, United Kingdom Zenith People Full time

    Permanent- South Tyneside- Posted 2 hours ago**The role responsibilities** - To deliver high quality Lean, Warehousing, employability, and career development sessions (accredited and non-accredited) using methods that will stimulate learning appropriate to learner needs and the demands of the course. - Liaison with employers (where needed) on the development...


  • South Tyneside, United Kingdom South Tyneside Council Full time

    **Job Summary**: Contract Type: Permanent Working Pattern: Please see advert text Advert Start Date: 21/05/2024 Advert End Date: 21/06/2024 12:00 **Salary**: £26,421 pa pro rata Hours per week: 37 & 18.5 Job Category: Other Vacancy ID: 264636 Employment Location: Adult Commissioning Services, Town Hall, South Shields Post Number: AC06624 Number of...


  • South London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are currently working alongside an organisation based in Croydon to recruit a Customer Resolution Officer to join them on an interim contract. Responsibilities Include: - Working as part of a dedicated complaints resource to ensure you provide appropriate resolutions for customers - Being responsible for investigating complaints and members...