Patient Services Administrator

3 weeks ago


Leeds, United Kingdom LivingCare Group Ltd Full time

**Job summary**

Are you looking for a new challenge?

Are you people centred and a good communicator?

Are you passionate about delivering positive patient experiences?

If you answered yes to theses questions why not come and join our LivingCare Family where you can shape patient experience and put people at the heart of their own healthcare.

This role is one of the first points of contact for our patients contacting LivingCare Group. We require an individual who is actively able to multi-task and maintain the highest customer service standards. This role is responsible for the administration of post clinic documentation, follow up and patient correspondence in what can be a busy environment.

We want dedicated individuals who are keen to put our patients at the heart of everything we do.
- The role is for38 hrs 8am-6pm 4 days a week_.

**MAIN DUTIES AND RESPONSIBILITIES**

Dealing with NHS patient referrals, enquiries and managing the booking of appointments

Managing waiting times and escalating where appropriate

Ensuring delivery of company KPIs

Making onward referrals where required

Ensuring excellent customer satisfaction

Recording customer details on the appropriate database as required

Ensuring all processes are completed for customers booking appointments with LivingCare

Keeping track on waiting times and escalating where appropriate

Any responsibility within the customer service function.

**Overview of The LivingCare Group**

The LivingCare Group are an employer that recognises the value of our staff team as our key assets and as such we invite you to not only join our business but to join our LivingCare Family.

We offer our employees a number of benefits and incentives, some of which include:

- NHS discount at a range of shops and restaurants
- Employee of the month rewards
- Parklife discounts (available to staff located in Leeds)
- Cycle 2 Work scheme
- Good value on-site restaurants, nearby shops and gym
- Birthday paid holiday
- Company Events
- We believe in a great and positive work-life balance. We do this for our staff by offering:

- 27 days minimum holiday plus bank holiday
- Opportunities to work flexibly
- Social events including staff Christmas parties
- Quality working environment
- Bi-monthly staff newsletters

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 38 per week

**Salary**: From £10.42 per hour

**Benefits**:

- Additional leave
- Company events
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking

Work Location: One location



  • Leeds, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Administrator Patient administrator - Radiology Leeds | Radiology | Permanent | Full Time Up to £19,578.00 depending on experience 37.5 hours per week Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s...


  • Leeds, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Administrator Patient Administrator - Radiology Leeds | Radiology | Permanent | Full Time 37.5 hours per week Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a...


  • Leeds, Leeds, United Kingdom Nuffield Health Full time

    HEAD OFFICEPatient Services AdministratorPatient Services AdministratorLeeds Nuffield Hospital - Permanent, full time (37.5 hrs per week)Salary: £19,578 per annumNuffield Health is the UK's largest Healthcare Charity. We're taking care of the nation's wellbeing. Now, so can you. If you're enthusiastic, ambitious and ready to join our hospital bookings team,...


  • Leeds, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Administrator **Patient Administrator - Radiology** **Leed | Radiology | Permanent | Full Time** **37.5 hours per week** **£21,333 per annum** Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest...


  • Leeds, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Administrator **Patient administrator - Radiology** **Leeds | Radiology | Permanent | Full Time** **37.5 hours per week** **£23,419.50 per annum** Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s...


  • Leeds, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Administrator **Patient Services Administrator - Outpatients** **Leeds | Outpatients | Permanent | Full time** **Up to £22,893 per annum depending on experience** **37.5 hours per week** As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health,...


  • Leeds, United Kingdom Nuffield Health Full time

    Patient administrator - RadiologyLeeds | Radiology | Permanent | Full Time37.5 hours per week£23,419.50 per annum Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part of a talented team, doing incredible...


  • Leeds, United Kingdom Nuffield Health Full time

    Patient administrator - RadiologyLeeds | Radiology | Permanent | Full Time37.5 hours per week£23,419.50 per annum Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part of a talented team, doing incredible...


  • Leeds, United Kingdom South Milford Surgery Full time

    To provide an internal service for the timely, confidential and effective receipt of incoming phone calls, booking appointments, arranging home visits, dealing with general enquiries and transferring of calls. - To provide an internal service for the timely, confidential and accurate processing of incoming mail - post. - To provide an internal service for...


  • Leeds, Leeds, United Kingdom Nuffield Health Full time

    HEAD OFFICEBank Patient Services AdministratorBank Patient Services AdministratorLeeds Nuffield Hospital | Administration | Contract | Bank£10.94 per hour0 hours per weekNuffield Health is the UK's largest Healthcare Charity. We're taking care of the nation's wellbeing. Now, so can you. If you're enthusiastic, ambitious and ready to join our hospital...


  • Leeds, United Kingdom LivingCare Group Ltd Full time

    **Job summary** Are you looking for a new challenge? Are you people centred and a good communicator? Are you passionate about delivering positive patient experiences? If you answered yes to theses questions why not come and join our LivingCare Family where you can shape patient experience and put people at the heart of their own healthcare. This role is...


  • Leeds, Leeds, United Kingdom LivingCare Group Ltd Full time

    Job summaryAre you looking for a new challenge?Are you people centred and a good communicator?Are you passionate about delivering positive patient experiences?If you answered yes to theses questions why not come and join our LivingCare Family where you can shape patient experience and put people at the heart of their own healthcare.This role is one of the...


  • Leeds, United Kingdom LivingCare Group Ltd Full time

    **We have roles available in our NHS, Private Service and Imaging Admin teams** **The Role** As a Patient Services Coordinator at LivingCare, you will play a vital role as the primary point of contact for patients, engaging with them through various communication channels. This dynamic position requires exceptional multitasking abilities and a commitment to...


  • Leeds, United Kingdom Spire Healthcare Full time

    **Administrator & Patient Concierge | Harrogate Clinic | Full-Time | Permanent | Free Parking & Excellent Benefits |** Spire Healthcare is one of the UK’s leading independent hospital groups and the largest in terms of revenue, with 39 hospitals and eight clinics across England, Wales and Scotland. Our Spire Clinics deliver a specific range of lower risk...


  • Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

    To ensure the provision of an efficient and effective administration service to support the delivery of clinical services to patients. The post holder will provide managerial support to administrative and clerical staff on relevant sites within the Trust. They will be responsible for the day to day operational management of patient administration and access...


  • Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

    JOB PURPOSE To ensure the provision of an efficient and effective administration service to support the delivery of clinical services to patients. The post holder will provide a high quality service in line with Trust policies and standards and will be required to communicate sensitivity and effectively with a wide range of people including medical staff,...


  • Leeds, United Kingdom Sherburn Group Practice Full time

    To act as a first point of contact for patients and to represent the practice in a polite, professional, and caring manner. To be responsible for the day-to-day administrative duties of General Practice as defined, but not restricted, to those set out below. General: Communicate effectively with staff to know what tasks you are assigned to and what are the...


  • Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Patient Service Coordinator to join our team in the Yorkshire Regional Genetics Service (YRGS) on a secondment / fixed term for a year. The service is based in the Department of Clinical Genetics, Leeds Teaching Hospitals NHS Trust. YRGS provides a regional Clinical Genetics service covering the North, East and West...


  • Leeds, Leeds, United Kingdom LivingCare Group Ltd Full time

    We have roles available in our NHS, Private Service and Imaging Admin teamsThe RoleAs a Patient Services Coordinator at LivingCare, you will play a vital role as the primary point of contact for patients, engaging with them through various communication channels. This dynamic position requires exceptional multitasking abilities and a commitment to delivering...


  • Leeds, United Kingdom Acacium Group Full time

    **Patient Services Coordinator** **Xyla, (part of Acacium Group)** **Leeds** **Permanent** **Monday to Friday 9-5. Including 1 Saturday shift (9-5) every 4 weeks, and two 11am-7pm shifts every 4 weeks.** **Salary £23,400 plus bonus and excellent benefits** **Unlock your potential**: Xyla, part of Acacium Group, is an integrated healthcare solution...