Care Coordinator
4 days ago
Liaise with the registered manager to make sure sufficient care assistants with the right skills mix are recruited to meet the needs of the business. Arrange cover for care assistant sickness, absenteeism or holidays.
- Accept, allocate and process new referrals for care and support promptly.
- Process changes to Service users care and support.
- Make sure there is sufficient cover to deliver care and support on time.
- Monitor the allocation of care assistants to maximise efficiency whilst supporting them to maintain an appropriate work/ life balance.
- Use IT systems to allocate care assistants to provide care and support to Service users. Work with My Homecare Care supervisors to appropriately match care assistants to Service users taking account of: Care assistant skills, experience and time to safely deliver the care and support plan, the customer’s preferences and care needs, travel arrangements, routes and working patterns to make efficient use of care assistant time whilst meeting the needs of Service users, changes in care packages.
- Priorities when there are unexpected emergencies.
- Cover where necessary in emergencies
- Distribute staff rotas weekly.
- Take part in the out of hours emergency on-call rota. This will only be required after the post holder has received full training and has been assessed as competent to provide appropriate guidance and advice in emergency situations.
- Work with the office team to maintain up to date electronic and hand written records. Use systems to record and monitor mileage and travel distances. Make sure that accidents and incidents are recorded, reported and acted upon.
- Keep all information about Service users and their families secure and confidential.
- Carry out general office duties. Prepare reports as required by the registered manager.
- Talk to Service users and their chosen representatives about their care and support taking account of different communication needs and levels of understanding.
- Work with the My Homecare Care team and other health and social care professionals to deliver high quality homecare services and to make improvements where necessary.
- This list is not exhaustive and additional duties may be required.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£25,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
**Experience**:
- being a care coordinator: 1 year (required)
Licence/Certification:
- Driving Licence and your own vehicle (preferred)
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