Customer Service Coordinator

3 months ago

Cumbernauld, United Kingdom Trane Technologies Full time

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

**Job Summary：**
***
The Customer Service Coordinator will be based at our Trane UK Depot and Office in Cumbernauld. Responsible for coordinating service schedules in the North of England Region to repair, service or install products. The Customer Service Coordinator will develop and maintain customer relationships and maximise business opportunities. Must be extremely organised and the ability to manage own workload but that of our engineers and technicians in a fast paced environment.

**Responsibilities**:

- Dealing with customer enquiries.
- Maintain Customer relationships.
- Handling incoming calls
- Effectively logging Service and Hire calls
- Managing Technicians diary
- Allocating and planning PPM, remedial, Hire and commissioning visits
- Raising purchase orders for Technicians
- Sending customers reports
- Invoicing
- Liaise with Team Leader and Manager on daily basis on status reports
- Any additional responsibilities as required.

**Key Competencies**:

- confident telephone manner
- Strong administration background
- Team player
- Customer service skills are essential
- Knowledge of a commercial HVAC is an advantage

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

  • Customer Service Coordinator

    4 months ago

    Cumbernauld, United Kingdom Millers Oils Ltd Full time

    **Customer Service Coordinator, Cumbernauld, £25,000 per annum** Are you looking to be an integral part of a close-knit team? Millers Oils, a renowned leader in the lubricants industry, is seeking a dedicated and customer focused individual to join our team as a Customer Service Coordinator at our site in Cumbernauld. **Typical responsibilities of this...

  • Customer Service Coordinator

    4 months ago

    Cumbernauld, United Kingdom Millers Oils Ltd Full time

    **Customer Service Coordinator, Cumbernauld, £25,000 per annum** Are you looking to be an integral part of a close-knit team? Millers Oils, a renowned leader in the lubricants industry, is seeking a dedicated and customer focused individual to join our team as a Customer Service Coordinator at our site in Cumbernauld. **Typical responsibilities of this...

  • Customer Service Assistant

    4 months ago

    Cumbernauld, United Kingdom Pertemps Network Group Full time

    **Customer Service Assistant**: - 2321021461 Applicants **£31,700 Per Annum** - Full Time**Permanent** **Cumbernauld, North Lanarkshire** **FMCG** **Job Description**: **Operations and Logistics Administrator** **Cumbernauld** **£31,700** **Full time, Hybrid** Pertemps are delighted to be supporting a prestigious brand who are looking for a Customer...

  • Service Delivery Coordinator

    3 weeks ago

    Cumbernauld, North Lanarkshire, United Kingdom ISS Full time

    About the RoleWe are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at ISS. As a key member of our operations team, you will be responsible for the day-to-day management of our cleaning services, ensuring that our high standards are consistently met.Key ResponsibilitiesManage and coordinate the activities of our...

  • Service Delivery Coordinator

    3 weeks ago

    Cumbernauld, North Lanarkshire, United Kingdom ISS Full time

    About the RoleWe are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at ISS. As a key member of our operations team, you will be responsible for the day-to-day management of our cleaning services, ensuring that our high standards are consistently met.Key ResponsibilitiesManage and coordinate the activities of our...

  • Customer Services

    4 months ago

    Cumbernauld, United Kingdom Pitreavie Group Full time

    At Pitreavie Group it is our mission to be at the forefront of the market, continually solving real problems for customers with innovative and effective solutions through every stage - initial design concept, development, prototyping and manufacture. Our people, our knowledge, our technology, and our customer service are key to the business and are what...

  • Placement Student

    4 months ago

    Cumbernauld, United Kingdom Cummins Full time

    Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive...

  • Customer Services Administrator

    4 months ago

    Cumbernauld, United Kingdom The HR Booth Full time

    Job Advert **The HR Booth are delighted to be recruiting for an Customer Service Administrator on behalf of Pitreavie Packaging Ltd.** At Pitreavie Packaging, it is their mission to be at the forefront of the market, continually solving real problems for customers with innovative and effective solutions through every stage - initial design concept,...

  • Customer Service Representative

    1 week ago

    Cumbernauld, North Lanarkshire, United Kingdom Search Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Search. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer queries, and ensuring a seamless experience for our customers.Key ResponsibilitiesAnswer inbound calls and emails from...

  • Customer Service Representative

    1 week ago

    Cumbernauld, North Lanarkshire, United Kingdom Search Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Search. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer queries, and ensuring a seamless experience for our customers.Key ResponsibilitiesAnswer inbound calls and emails from...

  • Customer Service Developer

    4 months ago

    Cumbernauld, United Kingdom The HR Booth Full time

    The HR Booth are delighted to be recruiting for a Customer Service Developer on behalf of Pitreavie. At Pitreavie Group it is their mission to be at the forefront of the market, continually solving real problems for customers with innovative and effective solutions through every stage - initial design concept, development, prototyping and manufacture. Their...

  • Customer Service Representative

    1 day ago

    Cumbernauld, North Lanarkshire, United Kingdom Halfords Group PLC Full time

    Job Title: Customer Service AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves our store feeling valued and satisfied.About the Role:Provide...

  • Customer Service Representative

    24 hours ago

    Cumbernauld, North Lanarkshire, United Kingdom Halfords Group PLC Full time

    Job Title: Customer Service AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves our store feeling valued and satisfied.About the Role:Provide...

  • Technical Sales Coordinator

    15 hours ago

    Cumbernauld, North Lanarkshire, United Kingdom Murray Recruitment Ltd Full time

    Technical Sales CoordinatorMurray Recruitment Ltd is seeking a highly skilled Technical Sales Coordinator to join our client based in North Lanarkshire. As a key member of the team, you will be responsible for generating estimates and quotations, producing and modifying drawings, providing project support, and delivering exceptional customer service and...

  • Customer Service Specialist

    2 days ago

    Cumbernauld, North Lanarkshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer Service and Sales RoleWe are seeking a highly motivated and customer-focused individual to join our retail team in Cumbernauld, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist...

  • Customer Service Specialist

    2 days ago

    Cumbernauld, North Lanarkshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer Service and Sales RoleWe are seeking a highly motivated and customer-focused individual to join our retail team in Cumbernauld, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist...

  • Customer Service Representative

    2 weeks ago

    Cumbernauld, North Lanarkshire, United Kingdom Search Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Search. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and ensuring a seamless experience for our customers.Key ResponsibilitiesAnswer inbound calls and emails from...

  • Customer Service Representative

    2 weeks ago

    Cumbernauld, North Lanarkshire, United Kingdom Search Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Search. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and ensuring a seamless experience for our customers.Key ResponsibilitiesAnswer inbound calls and emails from...

  • Customer Service Representative

    3 weeks ago

    Cumbernauld, North Lanarkshire, United Kingdom Search Full time

    Customer Service Role - Part TimeYou will be joining a company that specializes in the provision of fully digitized subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service, and providing in-depth insights to their customers'...

  • Customer Service Representative

    3 weeks ago

    Cumbernauld, North Lanarkshire, United Kingdom Search Full time

    Customer Service Role - Part TimeYou will be joining a company that specializes in the provision of fully digitized subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service, and providing in-depth insights to their customers'...