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Customer Service Representative

2 months ago


Cumbernauld, North Lanarkshire, United Kingdom Search Full time

Customer Service Role - Part Time

You will be joining a company that specializes in the provision of fully digitized subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service, and providing in-depth insights to their customers' purchasing habits.

The role of the Customer Service Representative will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have, and amend as and when required. Your duties will include, but not be limited to:

  • Answering inbound calls and emails
  • Answering customer queries
  • Resolving any customer issues to the best you can
  • Liaising with internal and external departments where required

In return, the Customer Service Representative will receive:

  • The pro-rata salary annually for this would be either £9,817.60 (16 hours) or £14,726.40 (24 hours) or anywhere in between
  • Part-Time: Monday, Tuesday, and Saturday (16-24 hours per week), flexible start times
  • Must commit to full-time training Monday to Friday 9 am to 5 pm for 2 weeks
  • Excellent training
  • Central office location

About the Company

Search is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.