Customer Service Representative
3 weeks ago
We're seeking a skilled Customer Service Advisor to join our team at Halfords Group PLC. As a key member of our retail team, you'll be responsible for delivering exceptional customer service, ensuring our customers have an outstanding experience in-store.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
- Develop and maintain a thorough knowledge of our products and services, ensuring you can provide expert advice to customers.
- Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect.
Requirements:
- Experience of delivering great customer service in a retail environment.
- A proactive approach to helping customers and understanding their needs.
- Availability to work on a rota basis, including weekends.
What We Offer:
- Competitive hourly rate.
- Opportunities for career development and progression.
- Discounts on Halfords products and services.
- Employee wellness programme.
- Uniform and equipment provided.
About Us:
Halfords Group PLC is the UK's leading retailer of motoring and cycling products and services. We're committed to delivering exceptional customer service and providing a positive experience for our customers.
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