Team Administrator

2 weeks ago


Brighton and Hove, United Kingdom Martlets Hospice Full time

**We are looking for a highly motivated, enthusiastic and friendly Administrator to join our team working on a bank contract over a 7 day week for 1 year.**

Successful applicants will have previous administrative experience. You will need excellent communication skills to engage with patients, their loved ones and colleagues at all levels. You should be I.T. literate, able to prioritise your workload and work under pressure and flexibly to support the Team.

At Martlets we want everyone affected by life limiting illness to know they can still feel hope, purpose and possibility. We encourage and expect all staff to actively promote and live out our values in every aspect of their work. It is our ambition to provide support to more people and their family and friends in the last year of life. Our established services support people diagnosed with life limiting illness, and their family and friends to be cared for in their preferred place of care which is usually their own home and prevent unwanted admissions to hospitals.

**Reporting to the Administration Manager, your role will include the following**:

- Provide administrative support for the Community Team, Patient and Family Support and where required, the Inpatient Unit.
- Maintain and upkeep organisational procedures which facilitate the smooth running of the Hospice and Community admin office and team.
- Provide a comprehensive administrative service with such tasks as writing correspondence, scanning and faxing documentation, photocopying, note taking, updating spreadsheets etc.
- Cover the Hub, answer incoming calls and manage the calls where possible in addition to filtering out calls for other teams.
- Update and manage SystmOne with all new incoming referrals - contacts with current patients. Ensuring all relevant paperwork is scanned in on SystmOne and filed accordingly.
- Undertake administrative related projects and assignments.

**Key skills required**:

- Willing to work as an effective member of the Martlets team
- Excellent professional telephone manner and clear English language abilities
- Experience of SystmOne, or another electronic patient record database is desirable
- Ability to prioritise and to establish priorities
- Good IT skills (Outlook, Word, Excel)
- Ability to attend and minute take at meetings when required
- Excellent organisational, communication and administration skills
- Attention to detail, good spelling and numeracy
- An understanding of compliance and quality requirements in a care or business setting

For more information about this role, please contact Barbara Taylor, Administration Team Manager on 01273 273400.

**Job Type**: Zero hours contract

**Salary**: £11.20-£12.40 per hour

**Benefits**:

- Casual dress
- Flexitime
- Life insurance
- Sick pay
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Brighton and Hove, East Sussex: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: MART/1511

Flextime


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