Account Coordinator
7 months ago
**ROLE: Account Coordinator - Signage**
**Salary: £26K-£30K + bonus**
**Location: Stockport**
**Job Summary**
My client area a signage and graphics business with an impressive client base. They are looking to add to their already dynamic and friendly team an experienced Signage Account Coordinator
**Duties**
The overarching theme of the role will be supporting the sales team to engage with clients and help enhance our customer experience.
- Producing quotes for basic solutions with instruction from Account Managers.
- Tenacious follow up on quoted items (primarily via telephone) to understand next steps, further support required or reasons for lost quotes.
- Supporting quotes in progress process with sales support on designs, pricing or specification clarification.
- Liaising with Account Managers on feedback from clients on quotes including discount levels, credit and payment terms.
- Processing of orders.
- Providing liaison between Operations, Account Managers and Clients on Lead times and project current status.
- Following up on orders supplied to obtain constructive feedback and maintain business relationships.
- Maintain accurate customer records through CRM and Operations job tracking system.
- Process card payments from clients.
- Lead generation - primarily through Linkedin, connection development and messaging.
- Regular data feedback (reasons for lost quotes, feedback on supplied work) and reporting to Managing Director.
**Requirements**:
They are looking for a professionally minded individual with sales experience. An individual who relishes speaking with and building relationships with clients.
- Previous sales experience.
- Strong Verbal and written communication skills.
- Self-starter who is comfortable working as part of a team or independently.
**Salary**: £26,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
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