Account Coordinator

5 months ago


Wilmslow, United Kingdom Genesis Recruitment Full time

**ROLE: Account Coordinator - Signage**

**Salary: £26K-£30K + bonus**

**Location: Stockport**

**Job Summary**

My client area a signage and graphics business with an impressive client base. They are looking to add to their already dynamic and friendly team an experienced Signage Account Coordinator

**Duties**

The overarching theme of the role will be supporting the sales team to engage with clients and help enhance our customer experience.
- Producing quotes for basic solutions with instruction from Account Managers.
- Tenacious follow up on quoted items (primarily via telephone) to understand next steps, further support required or reasons for lost quotes.
- Supporting quotes in progress process with sales support on designs, pricing or specification clarification.
- Liaising with Account Managers on feedback from clients on quotes including discount levels, credit and payment terms.
- Processing of orders.
- Providing liaison between Operations, Account Managers and Clients on Lead times and project current status.
- Following up on orders supplied to obtain constructive feedback and maintain business relationships.
- Maintain accurate customer records through CRM and Operations job tracking system.
- Process card payments from clients.
- Lead generation - primarily through Linkedin, connection development and messaging.
- Regular data feedback (reasons for lost quotes, feedback on supplied work) and reporting to Managing Director.

**Requirements**:
They are looking for a professionally minded individual with sales experience. An individual who relishes speaking with and building relationships with clients.
- Previous sales experience.
- Strong Verbal and written communication skills.
- Self-starter who is comfortable working as part of a team or independently.

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: In person


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