Customer Service Executive

2 months ago


Gloucester, United Kingdom Red Recruitment Full time

Red is excited to be recruiting Customer Sales Executives to join a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. This position is in Quedgeley and contains many benefits, including progression opportunities.

Benefits and Package for a Customer Service Executive:
**Salary**: £23,000 per annum
Hours: Monday - Friday, 8.30am - 5pm
Contract Type: Permanent
Location: Quedgeley
Regular social events
Progression opportunities
Reward and Recognition scheme
Full training will be provided, including CAD training

Key Responsibilities of a Customer Service Executive:
Advising and supporting customers throughout their experience
Aiming to achieve both personal and company performance targets
Communicating with direct consumers, tradespeople, and companies over a multitude of brands
Investigating and solving customer's problems, which may be complex
Processing sales, calculating shipping costs, and keeping up to date with stock and promotions
Designing customer's products to their specifications using our design and CAD software

Key Skills and Experience of a Customer Service Executive:
Able to work independently and as part of a team
Being computer literate is required
Strong negotiation and communication skills are essential
Good organisational and time management skills are required
Experience working in a similar role or in Retail is advantageous

Red Recruitment (Agency)



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