Enterprise Growth Associate, UBER Eats, Uk

5 months ago

London, United Kingdom Uber Full time

**About the Role***

As an Enterprise Account Associate, you will be responsible for driving Uber Eats' long-term commercial relationships with restaurant partners in the UK. You and your team will collaborate with these brands to help them grow their business sustainably whilst delivering the best experience to our users, with the goal of making Uber Eats their most loved delivery platform. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about our restaurant partners.
- Operational Improvement: Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users - whether that's making sure they received what they ordered, or they're receiving it when they expect it.
- Growth: Develop plans in conjunction with your partners to grow their business through adding locations, experimenting with new business models (e.g. virtual restaurants) or growing same-location sales (e.g. effective marketing, menu optimisation).
- Analysis: Quantify everything you do. Utilise data-driven decision making to understand the performance of initiatives to ensure you are optimally prioritising those with the highest return on investment.
- Commercial Management: Lead commercial discussions with enterprise partners to build sustainable long-term partnerships.
- Build tools and processes: Use your analytical ability combined with operational rigour to drive forward partnership KPIs.
- Partner with internal teams: Work closely with stakeholders in internal teams both in the UK and globally (e.g. Product, Support, Courier Operations) to tackle problems and ensure that feedback received is utilised in improving our product and operations.

**Basic Qualifications**
- 1-3 years professional experience, ideally in a similar commercial function
- Confident in making data-led decisions and using sound business judgment
- Great project manager who can develop detailed joint business plans with our restaurant partners and consistently deliver above expectations
- Strong executive presence and communication skills (verbal and written)
- Speed, resourcefulness, and go-getter demeanor. This team moves fast and always operates in new spaces
- Willingness to hustle, roll up sleeves, and get in the weeds with our highest value partners
- Highly autonomous - able to work with mínimal oversight
- Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it
- Capable to run analysis and/or understand data and transform it into relevant insights
- Effective at operating under pressure and meeting tight deadlines

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