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Contact Centre Coordinator

4 weeks ago

Epsom, United Kingdom Nuffield Health Full time

HEAD OFFICE
Contact Centre Coordinator

Contact Centre Coordinator Hybrid / Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week Competitive salary, depending on experience

**Anticipated start dates**: 17th April and 15th May 2023

**On-site Interviews**: Friday 10th March and Wednesday 15th March

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity. We’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.

As a Contact Centre Coordinator, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment.

**As a Customer Service Coordinator, you will**:

- Expertly handle all contact with our customers
- Ensure the customer journey is always seamless
- Be part of an exciting, varied and dynamic environment
- Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)
- Deliver excellent customer service, every time.
- Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we’ll take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.

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