Patient Services Administrator
2 months ago
Job description
**East Barnwell Health Centre**
Patient Services Administrator's Required
We are a friendly, busy Cambridge surgery serving a patient population of approximately 7,700 patients.
We are looking for two Patient Services Administrator to join our brilliant, friendly administration team working Monday to Friday between 8am-6.30pm
Vacancy Hours
Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 13:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
The Patient Services Administrator role is diverse, and two days are never the same
Day to Day duties include:
- Greeting Patients and visitors
- Answering incoming telephone calls
- Booking, amend and cancelling appointments
- Processing Patient referrals
- Processing repeat prescriptions
- Registering patients
- document management
- coding records,
- liaising with external services
- booking interpreters
- dealing with test results.
- General administration
- In addition, responding to tasks from clinical and non-clinical staff
- liaising with external community services and emergency services
- Reception / admin experience would be advantageous as would previous use of SystmOne although full training will be given.
**Desired skills include**:
- efficiency and ability to multi-task
- good communication skills
- discretion and respect for confidentiality
- a friendly, sympathetic/reassuring manner
- great team-working
- knowledge and use of Microsoft Office suite
- positive, can-do attitude
For further information about the surgery please see our website
**Job Types**: Part-time, Permanent
Part-time hours: 37 per week
**Salary**: From £20,374.88 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- On-site parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Masks currently being worn in the practice
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 20/06/2023
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