Current jobs related to Patient Services Administrator - Cambridge - Red House Surgery

  • Patient Services Administrator

    4 months ago

    Cambridge, United Kingdom Red House Surgery Full time

    Main Duties and Responsibilities Patient Care Dealing with patients, visitors and other health professionals either in person or on the telephone To administer the appointment booking system To answer patient enquiries with the support of other practice staff as necessary Administrative To prepare repeat prescriptions in accordance with the practice policies...

  • Patient Administrator

    4 months ago

    Cambridge, United Kingdom Arbury Road Surgery Full time

    Greet patients and visitors in an efficient and courteous manner. Provide a caring and compassionate service to patients. Provide an effective and polite telephone enquiry service. Proactively communicate information between relevant patients, doctors and professionals. Undertake a variety of administrative duties to assist in the smooth running of the...

  • Community Services Administrator/Patient Advisor

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and organized Community Services Administrator/Patient Advisor to join our Front of House Team at Cambridgeshire and Peterborough NHS Foundation Trust. As a key member of our team, you will provide exceptional administrative support and patient care services to our patients and healthcare professionals.Key...

  • Community Services Administrator/Patient Advisor

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and organized Community Services Administrator/Patient Advisor to join our Front of House Team at Cambridgeshire and Peterborough NHS Foundation Trust. As a key member of our team, you will provide exceptional administrative support and patient care services to our patients and healthcare professionals.Key...

  • Patient Administration Officer

    2 days ago

    Cambridge, Cambridgeshire, United Kingdom GenesisCare Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Administration Officer to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesProcess patient referrals and book appointments efficiently in accordance with...

  • Patient Administration Officer

    2 days ago

    Cambridge, Cambridgeshire, United Kingdom GenesisCare Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Administration Officer to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesProcess patient referrals and book appointments efficiently in accordance with...

  • Patient Administrator

    3 months ago

    Cambridge, United Kingdom Cambridgeshire GP Network Ltd Full time

    Patient Administrator - Job Description See attachment - we have attached this as a supporting file to the application

  • Patient Administration Officer

    3 months ago

    Cambridge, United Kingdom GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Join Our Team as a Patient Administration Officer (PAO) in Cambridge, CB8 area Are you a detail-oriented professional with a passion for providing exceptional patient care? We invite...

  • Patient Administration Officer

    14 hours ago

    Cambridge, Cambridgeshire, United Kingdom GenesisCare Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Administration Officer to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesProcess patient referrals and book appointments efficiently in accordance with...

  • Patient Administration Officer

    17 hours ago

    Cambridge, Cambridgeshire, United Kingdom GenesisCare Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Administration Officer to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesProcess patient referrals and book appointments efficiently in accordance with...

  • Community Services Administrator/ Patient Advisor

    3 months ago

    Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Previous applicants need not apply* We are currently recruiting for a Community Services Administrator/ Patient Advisor to work at our Cambourne Integrated Care Admin Hub. This is not a remote or hybrid working post. The applicant will be expected to work from the Cambourne admin hub. The post holder will provide a comprehensive administrative service...

  • Community Services Administrator/ Patient Advisor

    3 months ago

    Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Previous applicants need not apply* We are currently recruiting for a Community Services Administrator/ Patient Advisor to work at our Cambourne Integrated Care Admin Hub. This is not a remote or hybrid working post. The applicant will be expected to work from the Cambourne admin hub. The post holder will provide a comprehensive administrative service...

  • Patient Administration Officer

    3 months ago

    Cambridge, United Kingdom GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Are you ready to embark on an exciting journey as a Patient Administration Officer (PAO) at our cutting-edge centre located in Cambridge? Join our dedicated team at GenesisCare and be a...

  • Patient Administration Officer

    1 month ago

    Cambridge, United Kingdom GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Are you ready to embark on an exciting journey as a Patient Administration Officer at our state-of-the-art cancer care centre located in Cambridge? Join our dedicated team at...

  • Patient Services Team Administrator

    3 months ago

    Cambridge, United Kingdom Newnham Walk Surgery Full time

    **SPECIAL REQUIREMENT TO THE POST** THIS POSITION IS FULL-TIME 37 HOURS PER WEEK, MONDAY-FRIDAY **You must be able to work shifts between 7.45am and 6.15pm. You will be required to work between our main surgery in Newnham Walk, Cambridge and branch surgeries.** **Experience of using SystmOne an advantage.** Ability to use own judgement, resourcefulness...

  • Administrator - Patient and Family Support Team

    3 months ago

    Cambridge, United Kingdom Arthur Rank Hospice Charity Full time

    We are looking for an Administrator to join our Patient and Family Support Team at Arthur Rank Hospice Charity. The Patient and Family Support Team offers practical and emotional support to patients and families who are known to our Hospice services, including psychological support, social support, spiritual care, counselling and pre and post bereavement...

  • Patient Services Advisor

    4 months ago

    Cambridge, United Kingdom Bourn Hall Fertility Center Full time

    **FUNCTION/AREA **PATIENT SERVICES **REPORTING TO **LEAD PATIENT SERVICES ADMINISTRATOR/ADVISOR **PURPOSE OF THE ROLE To ensure that prospective patients are expertly supported and guided to the most appropriate treatment options for their specific needs. Shared with other Patient Advisors, the team provide efficient and effective communication to provide...

  • Patient Services Coordinator

    3 months ago

    Cambridge, United Kingdom Lensfield Medical Practice Full time

    Do you love to work in a team? Have a can-do attitude and want a varied and rewarding job? We want to hear from you if you, like us want to help people. We offer a great working environment with opportunity to develop and progress. This is an exciting opportunity to join our friendly, well organised GP Practice in Central Cambridge. The position is a varied...

  • Patient Services Team Administrator

    4 months ago

    Cambridge, United Kingdom Newnham Walk Surgery Full time

    **SPECIAL REQUIREMENT TO THE POST** THIS POSITION IS PART-TIME OR FULL-TIME - MINIMUM 25 HOURS PER WEEK MAXIMUM 37 HOURS PER WEEK, MONDAY-FRIDAY **You must be able to work shifts between 7.45am and 6.15pm. You will be required to work between our main surgery in Newnham Walk, Cambridge and branch surgeries.** **Experience of using SystmOne is...

  • Administrator

    4 months ago

    Cambridge, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    Are you self-motivated, enthusiastic & looking for a challenge? Would you like the opportunity to join our friendly, supportive & dynamic team? Dynamic Health, part of Cambridgeshire Community Services, is the leading Musculoskeletal (MSK) and Physiotherapy provider across Cambridgeshire & Peterborough. We are looking for an administrator with a positive...

Patient Services Administrator

4 months ago

Cambridge, United Kingdom Red House Surgery Full time

Job summary

We are looking for a Patient Services Administrator to join our our friendly team

This is an excellent opportunity for someone with sound administrative skills to join our friendly team consisting of GP's, Nurses, Care Coordinators, Clinical Pharmacist, Pharmacy Technician, Physician Associate, GP Assistants

Flexible hours available between 08:30 -

Previous experience of working in a general practice would be an advantage

Main duties of the job

Reception Duties, greeting patients, taking telephone calls.

Processing registrations & patient deductions

Processing prescription requests

Process incoming and outgoing mail

Complete daily SystmOne tasks

Scan and file incoming documents

Manage requests for information, reports and forms

Coding clinical data on SystmOne

Assist with reaching Quality and Outcome Framework targets

Process referrals and arrange hospital appointments for patients using ERS

About us

The Red House Surgery is a friendly GP practice. We are a team of GP's nurses, Clinical Pharmacist, First Contact Physio's Physician Associate, GP Assistants providing care to 22,500 patients

Our practice has been rated as "good" by the CQC. We take pride in delivering quality care to our patients and have a strong training and personal development ethos

Non-clinical staff include managers, administrators and receptionists

We are a friendly, supportive team who pride ourselves on delivering outstanding patient care, as well as protecting the safety and well being of staff.

We are an expanding and growing practice, and open to change and innovation

Job description

Job responsibilities

Main Duties and Responsibilities

Patient Care

Dealing with patients, visitors and other health professionals either in person or on the telephone

To administer the appointment booking system

To answer patient enquiries with the support of other practice staff as necessary

Administrative

To prepare repeat prescriptions in accordance with the practice policies and protocols. Scanning of referral letters, medical reports etc directly into patients electronic notes. To prepare & process referrals using the e-referral system. To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services Entering new patient registrations and updating patient information onto the database. To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.

Team working

Develop, apply and disseminate to all reception team own areas of knowledge and expertise Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team Understanding of requirement of confidentiality at all times The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to Practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Person Specification

Personal Attributes

Essential

Methodical approach to work Able to prioritise work Able to work unsupervised

Desirable

Previous experience working within the NHS Previous experience working within a GP practice

Personal Attributes

Essential

Methodical approach to work Able to prioritise work Able to work unsupervised

Desirable

Previous experience working within the NHS Previous experience working within a GP practice

Qualifications

Essential

Good standard of literacy GCSE standard of English and Maths or equivalent Demonstrate a commitment to ongoing training Excellent communication skills Effective time management

Desirable

Knowledge of medical terminology Experience of using SystmOne