Senior Associate, Business Operations

3 months ago


London, United Kingdom Contentful Full time

**About the opportunity**:
Contentful is looking for a Senior Associate to join the Business Operations and Strategy (BOS) team to help scale our business.

As a thought partner to senior management, you will work closely with teams across the organization to understand business performance, set strategy, and drive business growth.

This role is dedicated to supporting the Product organisation in setting and operationalising strategy.

**What to expect?**:
As a member of the BOS team dedicated to Product, you will become a trusted advisor to Contentful's executives and functional leaders, particularly our Chief Product Officer and Chief Technical Officer, and work on high-impact, top priority issues facing the business.

Projects and responsibilities may include:

- Being the business partner to product leaders: identifying, surfacing and strategising around business performance of our Product Lines.
- Identifying growth, efficiency, and strategic opportunities for the business: conducting qualitative and quantitative analysis to understand business performance, evaluating investments or strategic decisions, identifying and prioritizing actions to take, and communicating insights to senior executives
- Driving successful execution: on specific one-off initiatives, or on process or systems improvements that support our Product strategy including cross functional initiatives such
- Acting as the connective tissue of the company: facilitating cross-product line and cross-functional collaboration, driving and contributing to both specific high-priority projects and regular operating rhythms and business reviews

**What you need to be successful**:
Expected functional skills:

- Defines, structures, and frames complex problems and decisions in a simple, actionable way
- Performs accurate analysis on complex data and derives new and actionable business insights based on this
- Has experience building complex business models and analyses; ideally proficient in SQL (or is willing and able to learn)
- Communicates in a structured, clear way and able to influence senior level stakeholders
- Successfully leads large cross-functional teams with a range of seniority levels (up to C-level)
- Experienced in driving from business analysis and insights to action: structuring and solving problems, seeking information needed to solve these, conducting analyses, recommending actions, getting buy-in and alignment from leaders and teams, and working with other teams to deliver results

**What's in it for you?**:

- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value** Work-Life balance **and** You Time**** **A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life's challenges
- Use your personal education budget to improve your skills and grow in your career.
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- New hire office equipment stipend. Get the gear you need to work at your best

LI-Remote

**Who are we?**:
Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly **800 people** from more than **70 nations** contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

**Everyone is welcome here**:



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