Reception Administrator

2 weeks ago


Belfast, United Kingdom Lynn Recruitment Full time

Are you a hard-working and dedicated person? Do you take pride in the quality of your work? In this role you will be responsible for providing a reception and visitor service for all users, including Members, staff, customers, contractors, tourists and the general public. Read on to find out more about this exciting opportunity.

**Your Duties**:

- To carry out the relevant duties at the Exhibition reception desk on the basis of the rotas developed by the Unit and to provide the highest levels of professionalism and customer care to tourists, visitors, the public, and staff
- To provide an initial point of contact for visitor queries
- To be responsible for the handling and security of cash, cheque, voucher, credit and debit card payments relating to personal sales and transactions, and assisting as required in cashing-up, reconciliation and banking procedures
- To be responsible for the issuing, monitoring and control of exhibition headsets and for ensuring that sufficient supplies of headsets are available to meet demand
- To keep under review the Exhibition infrastructure and to ensure all of the displays are presentable and that all systems & services are fully functional, and to report any faults promptly to the Team Leaders or management team
- To promote retail items for sale such as hiring of multilingual headsets, merchandise, souvenir booklets and mobile apps etc with the aim to maximise customer spend in the exhibition area
- To deal with all reception desk enquiries, including the display, holding and issuing of relevant information, and as required to issue information on special company events and initiatives
- To promote the merchandise areas, including assisting in the display, sale, rotation, replenishment and stock-taking of merchandise
- To operate any software and information systems supplied, including the point-of-sale and booking systems

**Your Profile**:
Applicants must be able to demonstrate at least one year’s relevant experience in each of the following areas:

- The provision of excellent customer service support in a reception-oriented role to a varied clientele including foreign visitors for whom English is not their first language, and dealing effectively with members of the public - including difficult customers - in person or over the telephone
- Experience of ticketing, cash handling, merchandising sales and individual and group bookings

**Additional Information**:

- Casual hours, temporary assignment
- £11.39 per hour
- If this role isn’t for you, Lynn Recruitment sources a broad range of career opportunities to choose from. Get in touch via 02890234324 to find out more._

**Job Type**: Temporary contract

**Salary**: £11.39 per hour

Ability to commute/relocate:

- Belfast, County Antrim: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 23442



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