Call Centre Representative

1 month ago


Leeds, United Kingdom CSP U.K. LTD Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries and issues over the phone. This is a full-time position with opportunities for career growth.

**Responsibilities**:

- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, processing returns, and resolving complaints
- Perform data entry to update customer accounts and maintain accurate records
- Upsell products and services to maximize sales opportunities
- Follow call center scripts and guidelines to ensure consistent service quality
- Collaborate with team members to achieve individual and team goals
- Maintain a high level of phone etiquette and professionalism at all times

**Qualifications**:

- Excellent verbal and written communication skills in English
- Strong analytical skills to assess customer needs and provide appropriate solutions
- Proficient in data entry with attention to detail
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
- Previous call center or customer service experience is preferred but not required

**Job Types**: Full-time, Permanent

Pay: From £25,687.29 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 23/05/2024



  • Leeds, United Kingdom Global Wave Innovations Full time

    We are seeking a customer-oriented and enthusiastic Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing excellent customer service and resolving customer inquiries over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner -...


  • Leeds, United Kingdom Global Wave Innovations Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Answer incoming calls from customers and provide assistance with inquiries, issues, and...


  • Leeds, United Kingdom PLOOMS LTD Full time

    We are currently seeking a Call Centre Representative to join our dynamic team. As a Call Centre Representative, you will be the first point of contact for our customers. Your primary responsibility will be to handle inbound and outbound calls, address customer inquiries, and provide information about our products and services. **Responsibilities**: -...

  • Call Centre Executive

    2 months ago


    Leeds, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to...


  • Leeds, United Kingdom EXECUTIVE LINE GLOBAL LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and handling inbound and outbound calls. This is an excellent opportunity for someone who enjoys interacting with people and has strong...


  • Leeds, United Kingdom CPG Consultants Full time

    We are seeking a motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide...

  • Call Centre Supervisor

    2 months ago


    Leeds, United Kingdom Bloom Sales Partners Full time

    We are searching for a dedicated, supportive Call Center Supervisor who can coach and motivate call centre representatives as they field calls from clients. The Call Center Supervisor will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by...

  • Call Centre Executive

    1 month ago


    Leeds, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous...


  • Leeds, United Kingdom Channel Partners Limited Full time

    **Duties**: - Communicate effectively with customers in English - Answer incoming calls and respond to customer inquiries - Conduct data entry to update customer information accurately - Utilise phone etiquette to ensure positive customer interactions - Upsell products or services to customers when appropriate - Analyse customer needs to recommend the best...


  • Leeds, United Kingdom Channel Partners Limited Full time

    **Responsibilities**: - Handle a high volume of incoming calls in a professional and courteous manner - Provide information about products or services, answer questions, and resolve complaints - Conduct data entry tasks accurately and efficiently - Analyse customer needs to recommend the most suitable products or services - Maintain phone etiquette...

  • Call Centre Executive

    1 month ago


    Leeds, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our...

  • Call Centre Executive

    2 months ago


    Leeds, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous...

  • Call Centre Executive

    2 months ago


    Leeds, United Kingdom Relay Group Ltd Full time

    We are seeking an experienced and results-oriented Call Centre Executive to lead our call centre operations. As a Call Centre Executive, you will be responsible for managing a team of dedicated representatives and ensuring the highest standard of customer service. **Responsibilities**: - Answer incoming calls from customers and provide assistance with...

  • Call Centre

    1 week ago


    Leeds, United Kingdom BTY Sales and Marketing Full time

    **Call Centre - Quality Assurance** - Kirkstall Road, Leeds LS4._ - Full time_ - Permanent_ Due to to growth within the business and nature of our industry we are currently recruiting Quality Assurance person to assist in our call centre in Leeds. We are an industry leading renewable energy company and Smart home technology brand; in a busy call centre...

  • Call Centre Agent

    1 week ago


    Leeds, United Kingdom EXPERIENTIAL ADVISORY LTD Full time

    Job Summary: **Responsibilities**: - Handle inbound calls in a professional and courteous manner - Assist customers with product inquiries, orders, and issue resolution - Perform data entry accurately and efficiently - Analyse customer needs to provide appropriate solutions - Upsell products or services to increase sales **Experience**: - Excellent phone...

  • Call Centre Agent

    1 week ago


    Leeds, United Kingdom EXPERIENTIAL ADVISORY LTD Full time

    Job Summary: **Responsibilities**: - Handle inbound calls in a professional and courteous manner - Assist customers with product inquiries, orders, and issue resolution - Perform data entry accurately and efficiently - Analyse customer needs to provide appropriate solutions - Upsell products or services to increase sales **Experience**: - Excellent phone...

  • Call Centre

    1 week ago


    Leeds, United Kingdom Sudale Search & Select Full time

    Are you a Contact Centre Manager looking for the next step in your development? Are you immediately available/ short term contract and need your permanent next step? Are you confident running a sales operation? This is a great role for someone looking to Contact Centre Manager to a Head of role, reporting directly into the Managing Director. This is an...

  • Call Centre

    3 weeks ago


    Leeds, United Kingdom Sudale Search & Select Full time

    Are you a Contact Centre Manager looking for the next step in your development? Are you immediately available/ short term contract and need your permanent next step? Are you confident running a sales operation? This is a great role for someone looking to Contact Centre Manager to a Head of role, reporting directly into the Managing Director. This is an...

  • Call Centre

    3 weeks ago


    Leeds, United Kingdom Sudale Search & Select Full time

    Are you a Contact Centre Manager looking for the next step in your development? Are you immediately available/ short term contract and need your permanent next step? Are you confident running a sales operation? This is a great role for someone looking to Contact Centre Manager to a Head of role, reporting directly into the Managing Director. This is an...

  • Call Centre

    1 week ago


    Leeds, United Kingdom Sudale Search & Select Full time

    Are you a Contact Centre Manager looking for the next step in your development? Are you immediately available/ short term contract and need your permanent next step? Are you confident running a sales operation? This is a great role for someone looking to Contact Centre Manager to a Head of role, reporting directly into the Managing Director. This is an...