HR Coordinator

3 days ago

Newcastle upon Tyne, United Kingdom Nomad Digital Full time

**Overview**
We're delighted to be looking for a new HR Coordinator to join us at our head office on Newcastle quayside as a key member of our global HR team.

Due to the nature of the role we need someone with previous experience in an HR administration role, preferably CIPD Level 3 qualified but not essential as we will happily support ongoing professional development.

You will need to be super organised and efficient, excellent with HR systems and data, and passionate about helping others.

As an HR Coordinator you will provide an effective, efficient, and customer-focused administrative service to the Company, so that the HR department maintains its integral purpose of being a valuable, proactive business partner. As well as providing support to the HR team, this role will provide office management support to the Newcastle Head Office with a hybrid working arrangement.

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About Nomad Digital*
Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry and is a wholly-owned subsidiary of multinational manufacturer, Alstom. Founded in 2002, and headquartered in the UK, currently serving more than 80+ global customers - in more than 40 countries - Nomad designs, builds, deploys and manages passenger Wi-Fi and on-board passenger infotainment systems. Nomad also provides remote online condition-based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy.

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Essential Duties & Responsibilities: *
**HR**
- Responsible for accurate Global HR administration throughout the full employment life cycle from recruitment and onboarding to leave management and offboarding.
- Produce timely and accurate correspondence throughout the employment life cycle (e.g. probation letters, contract variations, etc.) to ensure recording of key events.
- Act as a first point of contact for general HR admin queries, providing friendly, accurate, and helpful support to all stakeholders.
- Be a ‘super-user’ for our HRIS (BambooHR) and offer support to stakeholders in navigating the system.
- Ensure all data and records on BambooHR are up to date and accurate, flagging any issues or risks to the HR Operations Partners.
- Use internal and external systems to process and update staff and organisation details: new joiners, promotions, other changes, training, leavers, as applicable.
- Proactively identify and exceed customer expectations to ensure a customer-focused service is always provided.
- Ensure the HR department’s processes are adhered to and are efficient and effective for user’s needs
- Complete tasks and objectives set by other members of the team on time and within scope to ensure the team is fully supported and department goals are reached.
- Support the HR team with Employee Relations cases to ensure accurate recording and administration is maintained.
- Communicate to benefit providers with accurate information relating to new joiners, leavers, changes etc.
- Prepare and process monthly payrolls, ensuring the process and data is accurate and shared securely with relevant stakeholders in a timely manner for payroll deadlines.
- Monitor and report sickness absence issues and trends on a regular basis and work with HR Operations Partners to support managers with absence management.
- Provide administrative support as needed throughout the recruitment process, e.g. coordinating approvals, adverts, interviews, and maintaining recruitment data/reports.
- Update our HR SharePoint sites as and when required to ensure effective communication with the rest of the business and internally amongst the team.
- Maintain employee records and accurate HR documentation on our HR Team SharePoint site and within our HRIS.
- Keep up to date with current developments in employment law and best HR practice
- Assist the HR Team and Office with day-to-day and ad hoc duties as required.
- Assist and sometimes own various HR project work to help drive the HR strategy.
**Office Management**
- Visitor management - administer the ‘SwipedOn’ software and be the main point of contact for Head Office queries.
- General office administration including distributing incoming mail, conference room bookings, coordinating customer meetings or large group meetings, coordinate confidential document waste collections, maintaining kitchen and office supply levels.
- Support QHSE as and when required in relation to office inspections.
**Experience & Qualifications Required**:

- Preferably CIPD Level 3 qualified but not essential.
- Previous experience in a HR role is essential.
- Experience processing Payroll and benefits.
- Experience of using a HRIS would be advantageous.
**Other Essential Requirements**:

- Proficient in Office 365, specifically Word, Excel, PowerPoint and Outlook.
- Knowledge of MS SharePoint/Teams and social media platforms would be an advantage.

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