Legal Operations and Systems Administrator

3 days ago


Hatfield, United Kingdom Ocado Group Full time

Ocado Group is now truly a technology led global software and robotics platform providing a unique end-to-end solution for online grocery partners on a global scale. Ocado Group has entered into agreements with global partners to build and operate more than 50 Customer Fulfilment Centres in the coming years.

As our business continues to grow globally, we have an exciting opportunity for a Legal Operations and Systems Administrator to provide administrative support to the Legal Operations Team and systems support to members of LGIP, the wider business and vendors.

**What you will be doing?**
- Ownership of the day to day administration of Plexus (legal matter management platform), including:

- Managing user roles and access requirements
- Responding to user queries and fielding technical issues
- Assigning new users to correct business units & keeping this up to date
- Performing document searches
- Collating user feedback in order to drive improvements to the system
- Ownership of the day to day administration of Brightflag (e-billing platform for legal services invoices), including:

- Managing vendor setup
- Managing user setup and access requirements
- Receiving and coding invoices that are not sent for payment via the finance interface
- Liaising with Finance in relation to the payment of invoices and interface issues
- Arranging Plexus & Brightflag training for members of LGIP and business users
- Project Managing certain departmental initiatives e.g. data retention process
- Sending out communications to LGIP and the wider business in relation to Plexus and Brightflag
- Maintain and update the Knowledge Management System
- Lining up presenters for the LGIP Town Hall, setting up Slido, sending out the agenda etc.
- Assisting the Legal Operations Team with ad hoc administrative duties

**What would we like to see?**
- Well developed written and verbal communication skills
- Excellent organisation skills both written and verbal
- Experience of systems administration (not necessarily legal systems)
- Proficient with Microsoft Word, Adobe, Excel, Powerpoint and Google Suite
- Experience with handling sensitive information
- Ability/willingness to learn new systems
- Previous experience of working in a legal team or in a systems administrator role would be advantageous



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